Malik Muhammad Umer Farooq
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Malik Muhammad Umer Farooq Email & Phone Number

Operations Application Support Officer at Hutchison Ports
Location: Greater Sydney Area, Australia 6 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Hutchison Ports
Role
Operations Application Support Officer
Location
Greater Sydney Area, Australia
Company size
798 employees

Who is Malik Muhammad Umer Farooq? Overview

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Quick answer

Malik Muhammad Umer Farooq is listed as Operations Application Support Officer at Hutchison Ports, a with 798 employees, based in Greater Sydney Area, Australia. AeroLeads shows a matched LinkedIn profile for Malik Muhammad Umer Farooq.

Malik Muhammad Umer Farooq previously worked as System Analyst at Corehesion and Technical Support Engineer at Sheffield Group. Malik Muhammad Umer Farooq holds Master'S Degree, Information Technology from Federation University Australia.

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Email format at Hutchison Ports

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Hutchison Ports

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Profile bio

About Malik Muhammad Umer Farooq

Working in product operations from 3+ years I have gained extensive experience in digitization and information technology. With a strong academic background and a passion for continuous improvement, I am dedicated to finding creative solutions to real-world problems.My expertise in product support and customer service has allowed me to develop strong communication and problem-solving skills. I have experience working with a variety of stakeholders, from end-users to executives, and I understand the importance of delivering timely and effective solutions.Throughout my career, I have demonstrated a commitment to continuous improvement. I am always seeking out new opportunities to enhance my skills and knowledge, and I am passionate about working in close partnership with people around me to find creative solutions to complex problems.If you are looking for a dedicated and experienced professional who is passionate about delivering results and driving continuous improvement, please don't hesitate to reach out.

Current workplace

Malik Muhammad Umer Farooq's current company

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Hutchison Ports
Hutchison Ports
Operations Application Support Officer
hong kong
Website
hph.com
Employees
798
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Company profile
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6 roles

Malik Muhammad Umer Farooq work experience

A career timeline built from the work history available for this profile.

Operations Application Support Officer

Current
Hutchison Ports

Sydney, New South Wales, Australia

Jul 2024 - Present

System Analyst

Corehesion

Newcastle, New South Wales, Australia

Jun 2023 - Mar 2024

Technical Support Engineer

Sheffield Group

Newcastle, New South Wales, Australia

As an ERP Application Analyst, I was responsible for managing IT related tasks, including customizing and configuring our ERP application "Intact HarmoniQ" to meet the unique needs of our business. I also use ConnectWise to manage tickets and incidents, ensuring that all issues are addressed promptly and efficiently.In addition to my ERP responsibilities, I have experience running SQL scripts to extract data and create reports on Microsoft report builder, allowing us to gain valuable… Show more As an ERP Application Analyst, I was responsible for managing IT related tasks, including customizing and configuring our ERP application "Intact HarmoniQ" to meet the unique needs of our business. I also use ConnectWise to manage tickets and incidents, ensuring that all issues are addressed promptly and efficiently.In addition to my ERP responsibilities, I have experience running SQL scripts to extract data and create reports on Microsoft report builder, allowing us to gain valuable insights into our business operations. My expertise in SQL and database management has enabled me to identify opportunities for process improvement and make data-driven decisions. Show less

Dec 2022 - Jun 2023

Technical Support Analyst Ii

Ventiv Technology

Sydney, New South Wales, Australia

As a Application Support Analyst, I was responsible for proactively monitoring data loads, overseeing support request queues on Jira, managing Cognos BI reporting using IBM Cognos, and troubleshooting the Ventiv products to provide timely resolutions to issues adhering to agreed customer Service Level Agreements (SLAs) to ensure that customers receive the highest quality of service.

May 2022 - Dec 2022

Technical Support Engineer Tier I

Keeptruckin

Islāmābād, Pakistan

As a Technical Support Specialist Tier-1, I have gained extensive experience in providing technical support for the KT SaaS Platform, answering calls, managing tasks, and providing resolutions to clients and end-users. I am dedicated to delivering exceptional customer service and resolving issues efficiently to minimize downtime.In addition to my technical support responsibilities, Used Salesforce as a CRM and Genesys as an integrated contact management solution. This has allowed me to… Show more As a Technical Support Specialist Tier-1, I have gained extensive experience in providing technical support for the KT SaaS Platform, answering calls, managing tasks, and providing resolutions to clients and end-users. I am dedicated to delivering exceptional customer service and resolving issues efficiently to minimize downtime.In addition to my technical support responsibilities, Used Salesforce as a CRM and Genesys as an integrated contact management solution. This has allowed me to develop a strong understanding of customer relationship management and contact center operations, enabling me to provide comprehensive support to end-users. Show less

Oct 2021 - Jan 2022

Customer Service Representative

Woolworths Group

Sydney, New South Wales, Australia

Apr 2020 - Dec 2020
Team & coworkers

Colleagues at Hutchison Ports

Other employees you can reach at hph.com. View company contacts for 798 employees →

MM Moaaz Mohamed Moaaz Mohamed Colleague at Hutchison PortsAs Suways, Egypt View → AD Aad De Wijk Aad De Wijk Colleague at Hutchison PortsSpijkenisse, South Holland, Netherlands View → IC Iker Ceballos Ibeas Iker Ceballos Ibeas Colleague at Hutchison PortsVitoria-Gasteiz, Basque Country, Spain View → SS Sherif Shaban Sherif Shaban Colleague at Hutchison PortsAlexandria, Egypt View → AL Alfred Leung Alfred Leung Colleague at Hutchison PortsHong Kong Sar, Hong Kong View → HS Ho Seng Anson Lui Ho Seng Anson Lui Colleague at Hutchison PortsHong Kong, Hong Kong Sar View → JE Jorge Emilio Cuevas Ornelas Jorge Emilio Cuevas Ornelas Colleague at Hutchison PortsMexico View → AE Adham Elzanaty Adham Elzanaty Colleague at Hutchison PortsAlexandria, Egypt View → HH Hein Htet Hein Htet Colleague at Hutchison PortsSingapore View → MB Michel Belder Michel Belder Colleague at Hutchison PortsThe Randstad, Netherlands View →
2 education records

Malik Muhammad Umer Farooq education

Master'S Degree, Information Technology

Federation University Australia

Learned advanced and modern techniques in the development of software product and my majors were in Software Development and minor in ERP.

Bachelor'S Degree, Computer Software Engineering

Foundation University Islamabad

Four years bachelor’s program (full time) learned different software methodologies and quality assurance techniques in the development.

FAQ

Frequently asked questions about Malik Muhammad Umer Farooq

Quick answers generated from the profile data available on this page.

What company does Malik Muhammad Umer Farooq work for?

Malik Muhammad Umer Farooq works for Hutchison Ports.

What is Malik Muhammad Umer Farooq's role at Hutchison Ports?

Malik Muhammad Umer Farooq is listed as Operations Application Support Officer at Hutchison Ports.

Where is Malik Muhammad Umer Farooq based?

Malik Muhammad Umer Farooq is based in Greater Sydney Area, Australia while working with Hutchison Ports.

What companies has Malik Muhammad Umer Farooq worked for?

Malik Muhammad Umer Farooq has worked for Hutchison Ports, Corehesion, Sheffield Group, Ventiv Technology, and Keeptruckin.

Who are Malik Muhammad Umer Farooq's colleagues at Hutchison Ports?

Malik Muhammad Umer Farooq's colleagues at Hutchison Ports include Moaaz Mohamed, Aad De Wijk, Iker Ceballos Ibeas, Sherif Shaban, and Alfred Leung.

How can I contact Malik Muhammad Umer Farooq?

You can use AeroLeads to view verified contact signals for Malik Muhammad Umer Farooq at Hutchison Ports, including work email, phone, and LinkedIn data when available.

What schools did Malik Muhammad Umer Farooq attend?

Malik Muhammad Umer Farooq holds Master'S Degree, Information Technology from Federation University Australia.

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