- Engaging and inspiring the team by ensuring they are actively striving to achieve monthly goal in order to increase store performance and store targets.- Ensuring that the team is providing exceptional standards of customer service and surpassing customer expectations at every opportunity.- Working collaboratively with the Marketing team to identify marketing opportunities and roll out marketing initiatives with a key focus on maximizing sales potential including attending marketing /social events as brand representative.- Successfully running and managing the day to day operations of the outlet including customer relationships, team management, store administration, stock management and visual merchandising.- Making daily and monthly sales report and presenting it to higher management.- Ensuring stores are properly cleaned and maintained.- Plans and implements sales objectives on a daily and monthly basis.- Managing Fashion Exhibitions.- Monitor and respond to onsite access activity via CCTV and access control software.- Provide professional and timely customer service.

- Increased the customer base & helped the company hit revenue targets - Participated/hosted activities at launch events of new releases - Sold merchandise and worked with customers to deliver their specific requirements while suggesting suitable alternatives to the desired product