WHAT I DO: I help my direct reports achieve high performance operational goals by providing consistent, quality, and collaborative feedback. As a dedicated manager with over 12+ years of experience guiding staff members to deliver top-quality customer service, I bring a collaborative and client-centered approach to management that can be transferred and implemented in any industry. In addition to strong project coordination skills and extensive experience in the manufacturing industry, I pride myself on being a detail-oriented organizational expert who can effectively coordinate diverse employee teams to achieve high-level objectives. I am also a skilled communicator and team player proven to complete complex projects by leveraging strong research, problem solving, and leadership techniques.Some of the most note-worthy projects and skill sets include: ◆ As group leader with cross functional responsibilities across team management and design, I secured the an overall increase in production by over 20%.◆ I have spearheaded personnel performance reviews, motivational incentives, and team-building events to enhance employee engagement and establish a collaborative company culture.◆ I am skilled at developing highly effective staff teams and facilitated marketing initiatives by training employees on new services, products, and promotions.To learn more about my skills and qualifications, connect with me on LinkedIn today or send me an e-mail: martm1985@att.net