Lamik's Videos specializes in the production and promotion of marching bands from high schools and Historically Black Colleges & Universities.Our mission is to showcase our passion for recording and interacting with high school and HBCU marching bands to the world for the purpose of preserving the craft, culture, and talent of marching bands.

• Configure, diagnose, and troubleshoot complex Linux/Windows system issues• Define and deliver proof-of-concepts of Cloud Computing, Infrastructure Solutions, and Internet Architectures• Delivered cradle-to-grave technical solutions to customers, navigating each phase in theresolution process through direct communication with the escalation team, customers, andconstituents.• Troubleshot and resolved complex customer requests encompassing customers’ networkingapplications and security.• Coordinated with internal teams to identify solutions for customer issues; ensure timely resolutionto guarantee customers experience optimal functionality, resulting in the maintenance of positiveclient relationships.• Ability to work with global customers spanning various industries with unique Cloud/on premisearchitecture.

• Utilized Tenable Security Center to conduct scans across company assets that could besusceptible to vulnerabilities.• Maintained knowledge of current information security technologies, practices, and threatlandscape.• Coordinated remediation activities across operating companies for vulnerabilities discoveredthrough penetration testing.• Assembled, gathered, and arranged data for monthly metrics distribution to senior level staff.• Maintained, administrated, and upgraded Hytrust key control policy agents as needed.• Lead remediation efforts for Windows workstation support team to reduce vulnerabilities by 50%.

• Identified, contained, and removed malware from end user machines.• Conducted annual PCI vulnerability scans.• Utilized Wireshark packet analyzer to accomplish port inventory for Avaya IP phone deployment.• Resolved and/or escalated complex issues within established timeframes while providing qualitycustomer service.• Provided onsite and remote support of 500+ desktops, laptops, smartphones, and employees.• Supported over 200 employees within the Blank Family of Business.• Performed upgrades, installation of software and drivers and essential desktop troubleshooting.• Resolved printer issues regarding software installation, hardware issues, and user compatibility.• Coordinated desktop moves and other projects.• Supported Avaya 4620 IP phone system, including updating, install/repair, and returnmerchandise authorization(s).• Coordinated vendor maintenance for Canon copiers and Dell PCs.

• Accomplished Windows Server 2012 R2 and Ubuntu Server 16.04.1 LTS build with services and applications such as Windows Firewalls, IPTables, Active Directory, POP3, Windows IIS and OpenSSH • Conducted research of best practices and composed technical documentation of Windows & Linux server hardening.• Utilized nmap port scanner to ensure services operation and closure of required ports.• Ran Nessus Vulnerability Scanner to gather detailed report of high, medium, and low vulnerabilities.• Utilized FAIR model to complete risk assessment and policy development of fictional enterprise.• Planned, designed, implemented, and operated a change control program within a fictional organization.

• Rebuilt, removed, overhauled, installed, troubleshot, repaired, modified, calibrated, aligned, andmaintained integrated systems.• Isolated malfunctions in avionics systems, radar, integrated test systems built-in-test (BIT),recording systems, and various other systems.• Utilized technical orders, schematics, and wiring diagrams to diagnose malfunctions.• Trained and supervised subordinates to safely perform aircraft maintenance in accordance withTechnical Orders.

• Provided IT and technical support for Arthur M. Blank Group, LLC.• Troubleshot computer hardware and operating systems, including Windows 7/8, Mac OSX,Microsoft Office, Android, and iOS.• Organized and prioritized technical support work tickets.• Collaborated with NCR solutions manager(s) and Falcons technology team to implement new testbed technology.• Analyzed reporting for NCR technology in place, which included Netkey retail, NCRWayfinding, Counterpoint, and Counterpoint Mobile.• Composed knowledgebase to aid employees in ingesting content into the Digital AssetManagement (DAM) system.

Installed pre-assembled wiring harnesses in conformance with predetermined routing, fastened in place with clips, brackets and other holding devices.Hooked-up wiring to equipment, panels, relays, and accessories. Made continuity checks on primary installations.