Malik Jumani Email & Phone Number

Ottawa, On, Ca

Ottawa, Canada Area

http://3dextra.org/• Successfully designed and developed (over the internet) two prosthetic arms for Bader who lives in Morocco.• Partnered with TechEra, Ghana to create Assisted Learning Facility at the University of Ashesi.• Designed the prosthetics while keeping the users’ comfort a priority.• Utilized AutoCAD & Fusion360, and Ultimaker to develop the prosthetics.• Developed content SEO and published videos to improve Dextra’s visibility in the search results.• Ensured that the website, logo and brand-name was optimally presented everywhere (i.e. print & digital media).

Ottawa, Canada Area

• Leading the product team to develop a completely self-serve digital ads booking tool for small and mid-sized businesses in Canada.• Developing product vision, user journey flows, wireframes, and prototypes.• Working with frontend and backend developers to ensure that the product is built according to the specifications.• Working with UX professionals to develop an intuitive experience for the users.• Creating and managing the product roadmap using Asana.• Using Jobs-to-be-done framework during interviews with potential users to better understand their pain-points and design solutions accordingly.

Canada

• Working with the Government Partners to design, develop, and launch tools to promote inclusive participation in the hearing processes for Canadians.• Exploring problem areas by interviewing internal and external stakeholders.• Leading the UX and Development teams on problem identification and solution design.• Maintaining relationships with other business units to ensure buy-in and get the product in-line with the overarching vision of CER.• Established product backlog, sprint rituals, and product roadmap.• Introduced digital capacity at CER by helping the teams use Microsoft Azure DevOps to track and manage their tasks.

Ottawa, Canada Area

• Collecting feature requirements from Customer Success and planning product roadmap.• Researched, re-imagined, developed, and worked with the engineers to execute a friction-less experience of: Paywalls, transactional emails, on-boarding process, cloud and IM integrations, and desktop app.• Researching new markets and talking to customers to gather feedback and understand the issues that they are facing.• Mapping out user-flows and creating wire-frames to understand the user’s intent at each step.• Working with the team to strategically prioritize the tasks in sprints to maximize effectiveness of each release.• Conducting Usability Tests to get feedback from the users before launching the feature to the public.• Self-taught designing and prototyping software such as Adobe XD and Figma to create wireframes and beautiful prototypes of my designs.• Learnt Javascript to code an in-house integration manager to sync data between MASV database, HubSpot, and Intercom. Deployed and maintained it on AWS.

Ottawa, Ontario, Canada

• Designed and executed MASV's referral program to boost product growth. Increased growth by 14%.• Designed email marketing and communication workflows to make sure that the right email gets sent to the users based on their position in the life-cycle graph.• Designed, executed, and optimized MASV Ads on Google Ads.• Created, maintained, and optimized MASV.io website for a modern look and feel, and high ranking on search results.• Designed, developed, and automated marketing emails. Maintained customer segments and sending the right message to the right customer.• Running A/B tests on MASV ads, emails, and features to optimize product growth.• Worked on creating detailed Q and A's for the product and automated the customer support software to help the users find answers easily and quickly.

• Developed the perfectly customized marketing funnel for each client.• Worked closely with stakeholders to determine the need, target, and objective of a campaign to be executed.• Developed and launching marketing campaigns on different social media channels.• Generated business models for new and small businesses.• ‘Deep audience targeting’ by analyzing trends and audience insights on social media. We use it to put our message at places which they visit the most.• Created audiences and their lookalikes and targeting and re-targeting them depending on their position in the marketing funnel.• Developed Ad-Copy and landing pages, lead magnets, trip-wires, and core offer campaigns for each client.

Ottawa, Canada Area

• Initiated a new marketing strategy to establish the brand name as the machine shop for heavy metal works.• Implemented plans that made the difference between Makerspace and Brunsfield Centre clear to the students.• Implemented analytics to track daily visitors through social media – Increased daily visitors by 200% in one month.• Performed A/B experiment for the two versions of redesigned website to make the navigation easy, more consistent with the University of Ottawa’s website, and to give it a modern feel.

Pakistan

• Worked on the installation and maintenance of CCTV Systems for 24-hour vigilance in 35 square-km residential area of DHA, Karachi, Pakistan.• Reduced the downtime of servers to 60 seconds by implementing effective strategies of quickly switching to backup servers if the fault arises.• Designed outer casing for the surveillance cameras to protect them from dust and rain.• Trained 6 technicians on camera assembly, server maintenance, network protocols, and fault detection through OTDR.

Pakistan

• Developed current Injector (64 Amp max.) at 60% lower cost than the market for the quality assurance of Bticino Miniature Circuit Breakers.• Designed and led the complete product development road-map and manufacturing process for: o Pakistan’s first ever inter-locking Flush Mounted Box for BS Plates (to be used in Legrand switches). o British Standard adjustable two-pin electrical plug.• Effectively identified and approached the target customer segments to sell the new products by preparing and implementing strategies for the sales representatives.• Negotiated and closed the deal on buying an Injection Molding machine at a 20% discount by recommending and implementing a 5% increase in commission of the sales representative.• Increased the profit margin on each flush mounted box by locating a vendor and closing the deal with him for polycarbonate raisin at 10% lower rates than the market.• Developed the mid-year and annual progress report for the production facility.• Identified material and human resources for setup and achieved the annual target of producing 100,000 flush mounted boxes and 250,000 two-pin plugs.• Used AutoCAD and PTC Creo to design products and mass produced them on an injection molding machine.• Designed premium-looking and easy-to-open environmental friendly packaging for the two-pin plug.

Learnt step by step manufacturing of LV and MV Switchgear in the following departments:• Design• Purification• Fabrication• Assembly• Testing & Inspection• Packaging• Sales support

Master’S Degree, Engineering Management

Activities and Societies: Graduate Student Representative: Pakistani Students Association, University of OttawaGraduate studies.

Bachelor Of Science (Bs), Electrical, Electronics And Communications Engineering

Activities and Societies: • General Secretary of Think N Create – Student Club, 2012-2013 • Competitions’ Coordinator, Procom.net, 2012 •.

Higher Secondary School Certificate, Pre-Engineering