Malik Lumpkin El Email & Phone Number

Maryland, United States

Maryland, United States

Capital Heights, Md

Assist the General Manager in all matters that affect the business● Develops and motivates a staff of employees capable of meeting the shop’s objectives● Provides necessary training for employees to develop skills both for current job level and possible future promotions● Ensure that all shop operations are consistently executed● Maintaining health and safety compliances ● Manage cash flow and deposits ● Assisting with inventory control

● Open the facility promptly at 5 am everyday● Be a sole representative for the club and all matters associated with the club ● Make phone calls to clear up account balances and follow up with guest ● Assist management in any area to increase the clubs guest experience

Learning and practicing management skills and techniques that will allow for future growth • Understanding and representing the Wawa core value system• Managing an organized and efficient flow of business• Working directly with management to further business objectives and increase opportunity within the management chain• Developing the ability to lead teams to accomplish store task efficiently • Achieving personal and store, food and beverage sales goals • Furthering customer outreach ideas to strengthen the customer service experience for both new and repeat business• Ensuring the store as a whole is following all food and store safety guidelines • Understanding and aiding in managing the stores cash flow.

Handling daily in store task to maintain maximum efficiency and superior customer service for Wawa’s large customer base.• Understanding and representing the Wawa core value system• Managing an organized and efficient flow of business in the food and beverage area• Working with management to further business objectives and increase personal opportunity within the company • Maintaining positive lasting relationships with new and repeat guest• Achieving personal and store, food and beverage sales goals • Developing new customer outreach ideas to strengthen the customer service experience and drive sales• Overseeing food preparation to ensure food safety guidelines are met

Creating a client oriented automotive purchase experience by using value based selling methods to increase vehicle sales and company profits.Assessing customers’ needs to create sales opportunitiesConveying in-depth product knowledge and enthusiasm for the vehicles, accessories, and services of the product through delivery processesManaging an organized and efficient sales processEndorsing aftermarket product to increase company profitEstablishing and maintaining communication networks with management to further business objectives, plan activities, along with conducting current and future consumer habit analysisMaintaining positive lasting relationships with clientsAchieving unit sales goals for new and/or pre-owned car salesDeveloping new business leads to increase the client base through mediums such as: sales prospecting, mass media marketing, direct mail marketing, networking, and telemarketing to further consumer outreachConducting comprehensive pricing and product research

Waldorf

Aiding management with all cars on the lot to ensure the vehicles are well-maintained, in excellent working condition and cleaned for effective merchandising to customers. Overseeing merchandising preparation tasks for at least 45 vehicles on a daily basisDemonstrating personal reliability, accountability and initiative on the jobMaintaining professional and personal relationships with colleagues and customersConsistently displaying the ability to coexist with both sales and service to attain the common goal of delivering the best possible customer experience

Waldorf, Md

Delivering superior service while connecting with guests and supporting efforts to achieve AMC’s financial goals. • Demonstrating interpersonal relationship communication skills with colleagues, upper management and guests• Handling at least $3,000-$5,000 in cash and credit transactions each day• Selling a minimum of 750 tickets or a minimum of $3,000 in food and beverage sales• Exhibiting critical thinking and decision-making proficiencies • Consistently working towards and upholding a team-oriented work environment• Maintaining flexibility to shift and aid in any necessary areas throughout the work day

General Studies, Finance, 3.4

Associate Of Science, Finance; Economics

Communications Economics Accounting Management Microeconomics