Dr. Neeraj Malik work email
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Dr. Neeraj Malik personal email
I am Dr. Neeraj Malik, a technophile with more than 2 decades of extensive experience in various domains including but not limited to FinTech, Digital Baking, Telecommunications, Import/Export & Distribution of commodities, etc. Subject Matter Expert in an array of functions viz. Strategy, Governance, Business Operations, Business Continuity Management, Technical Leadership, Information Security, General & Modern Trade, Strategic Alliance & Partnerships etc.Till date, I have been leading the decision-making team on value creation through organizational strategy & roadmap, organization growth management, efficiency building, strategy & transformation initiatives. I have anchored multiple projects across geographies. My ability to identify business requirements and apply emerging technologies to meet business needs in innovative and cost-conscientious ways sets me apart from others. Proven catalyst in establishing and restructuring systems/procedures, thereby contributing towards augmented growth and profitability levels; mitigating risk, and anticipating/ managing change in a rapidly evolving global business environment. Hands-on approach to team leadership and direction with demonstrated ability to partner with customers to achieve their goals while advancing business opportunitiesSelf-Actualization, honesty & integrity, emotional intelligence, willingness to take risks, commitment to growth and pragmatism, are my core values. My technical skills complemented by sound communication and user interaction abilities make me a very approachable leader. I aspire to be a consistent leader of the fastest growing and most transformative team with integrity & fairness and inspire the team members to achieve their self-actualization goals. I indulge myself in adventure sports like river rafting, wildlife safari, and farming to break the monotony of life.To learn more about my experiences, or for prospective business collaborations, pls contact me at neeraj.nmalik@gmail.com
Mambo Incorporated
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Chief Operating OfficerMambo Incorporated Apr 2019 - PresentAn operational strategist driven forward by passion for growth, providing technical direction and guidance, as well as hands-on operations management for all programs. Leads and directs resources planning, annual operations along with budget development.Ensuring, the company has effective operational and financial procedures in place to maintain the efficacy of all the business operations. Helps in spearheading strategies to steer the company’s future in a positive direction.Has been responsibly regulating and maximizing the company’s performance through monitoring profit margins and team’s productivity.Responsibility also includes ensuring that Mambo’s team is effective in planning and coordinating the shipment of goods and regulatory compliances. Through effective planning and monitoring of all our projects, he ensures uniform quality management across the board.Plays a crucial role in refining existing structures and putting together organization-wide, cross-team systems and processes to ensure alignment and heightened operational efficiency.
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Chief Operating OfficerTeknospire Feb 2016 - Mar 2019Bangalore, Karnataka, InLed decision-making team on value creation through organizational strategy & roadmap, organisation growth management, efficiency building, IT strategy & transformation initiatives. Overseeing overall operations of the group companies which primarily includes IT & Technical Operations, Information Security, Business Operations, Alliances & Partnerships, P&L Management.Driving & establishing policies & procedures promoting company culture & vision through information security governance and process automation; technology evaluation & adoption, contract negotiation & vendor management. Responsible for facilitating regulatory and statutory body audit & compliances; automation of compliance & monitoring through tools & technologies.I have been instrumental in establishing operations of US$ 150+ Million Business Portfolio in three categories viz. Prepaid, Corporate Banking & last mile banking across India and southern African region assisting the banking partners on their digital transformation journey; setting up distributed organization across multiple countries along with creation of partner ecosystem of system integrator, infrastructure provider, device vendors for end to end offering creation. I have successfully secured alliances & partnerships with 20+ major & 100+ small service providers including financial institutions, to create Unified Payment Platform targeting 8+ million customers through omnichannel interfaces; established financial services distribution network across 3 countries, enabling 5000+ touch points for financial services.I have implemented customer service improvement solutions, resulting in a 7% increase in participant retention from 66% to 73%; executed distributed technology platforms & service strategies to support increased workflow reducing headcount/client ratio by 50% across India & Africa. Automated Processes & compliance monitoring through tools & technologies. -
Vp - OperationsMpower Softcomm Pvt. Ltd. Jul 2014 - Jan 2016Gurgaon, Hr, InDuring my tenure, my efforts were directed towards business transformation initiatives for better operating margins and Capex & Opex optimization and efficiency building ~ IT operations transformed in compliance with ITIL, ISO 27001 & PCI-DSS. I was involved in setting up Information Security Governance and Business Continuity Management for maximum uptime of Financial Transaction Solutions for global Tier-1 customers in Financial Services, Retail, Utility, Payments, Airtime and other Electronic Services Delivery. Managing O&M of existing Oxigen Wallet platform and its phased migration from existing in-house infra to AWS; establishing policies & procedures promoting company culture & vision through information security governance ~ Zabbix, Customized Ticket Management tool; technology evaluation & adoption, contract negotiation & vendor management; handling regulatory and statutory body audit & compliances (Reserve Bank of India, ISO & PCI Certification bodies), were also part of my job. With my consistent efforts, I transformed overall operations by integrating fresh informationsecurity strategy into existing technology & business strategy resulting in significant improvement of system uptime from <90% to >99.995%. Also I lead & achieved ISO 27001 & PCI-DSS Certification enabling the company to become NPCI’s Application Service Provider for Immediate Payment Services (IMPS) & Aadhar Enabled Payment Service (AEPS); extended the AEPS service to DBS Singapore for rolling out India’s first Digital Banking Platform (DigiBank) platform by enabling e-KYC service through 8000+ touch points of Oxigen’s retailers, Cafe Coffee Day & Big Bazaar. -
Director - Technical SalesWoxi Media Sep 2011 - Jul 2014I was primarily working as part of core team for setting up the Start-up Organization for designing & developing Android based OTT Set Top Box with Cloud based personalized content delivery service. I was entrusted with the responsibility of building & heading overall sales & operations setup; setting up of distribution channels, traditional, modern & online retail channels. On regular basis I reviewed market trends & formalized sales strategies; performed competitive analysis with equivalent product & defining the product roadmap. Also, I was accountable for formulation & setting up strategic partnerships & alliances; building & maintaining the brand value of the company. Also, I was involved in Capex & Opex planning, Cost estimation & formulation of business case. -
Director - Technical Sales & ServicesMaverick Wireless 2010 - Sep 2011Part of core team for setting up the Startup Organization for design, development & deployment of WiMAX based Micro Base Station.o Building & Heading overall technical sales & services setupo Setting up processes, documentation & best practiceso Defining the product roadmaps o Capex & Opex planning, Cost estimation & formulation of business caseo Conducting trial & validation projects -
Senior Manager - Technical SupportTelsima Communications (Aka Aviat Networks) Oct 2005 - Mar 2010UsDuring my tenure I was heading Pre-Sales, Product Management & Technical Support function for WiMAX based Broadband Wireless Access solution. I was primarily accountable for building & setting up technical teams, processes & documentation for the planning & deployment of WiMAX networks; defining various aspects of WiMAX technology and its competitive advantages against other Broadband Wireless technologies viz TD-CDMA, iBurst, Canopy systems, etc. Based on the requirements I designed the solution architecture for Broadband Wireless Access Networks; preparing RFI, RFQ, RFP response and technical proposals; performed RF planning for WiMAX & LTE networks. Trainings, Demos, PoC and technology & system validation. Also I was involved in planning & deployment of two biggest WiMAX networks of its time in India. With my consistent efforts I secured multi-million dollar business of WiMAX 802.16d network from two tier-1 telecom operators (Tata & Reliance) of India; secured multi-million dollar business of WiMAX 802.16e network from tier-1 telecom operator (BSNL) of India. I was also heading the global TAC support team for End to end technical support for WiMAX based broadband wireless access network and also responsible for Level-3 escalations & co-ordination with R&D; interface between global development and sales & support. -
Assisstant Manager - Sales EngineeringUtstarcom Inc Jun 2004 - Oct 2005San Jose, California, Us* Responsible for the overall Pre-sales and Product Management activities of IP/Softswitch based CDMA2000 NGN solution & TD-CDMA (UMTS TDD) based Wireless Broadband solution.* Product Roadmap and the upcoming requirements in Indian & SAARC market.* Designing the Network Architecture with Capacity & Configuration planning, Traffic Engineering and Dialing Plan & Traffic Routing Plan of CDMA networks.* Preparation pf RFI, RFP, RFQ response & system proposal along with technical compliance, BoQ and Acceptance Test Plan.* Technical Sales Presentation to the customer and Providing Technical Support to India & SAARC Sales Team in terms of Competitive Analysis & Case Study of different networks of different vendors.* Responsible for Trials & Demos.* Responsible for RF planning of CDMA network -
Sr. EngineerLg Electronics Feb 2001 - Jun 2004Seoul, KrTechnical support for CDMA systems with respect to system validation & field support activities.
Dr. Neeraj Malik Skills
Dr. Neeraj Malik Education Details
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Manav Rachna Educational InstitutionsManagement -
Sikkim Manipal University - Distance EducationMarketing & Finance -
Bsf Institute Of Technology - IndiaElectronics & Communication -
Bsf Senior Secondary SchoolHsc
Frequently Asked Questions about Dr. Neeraj Malik
What company does Dr. Neeraj Malik work for?
Dr. Neeraj Malik works for Mambo Incorporated
What is Dr. Neeraj Malik's role at the current company?
Dr. Neeraj Malik's current role is Chief Operating Officer.
What is Dr. Neeraj Malik's email address?
Dr. Neeraj Malik's email address is ne****@****ovi.com
What schools did Dr. Neeraj Malik attend?
Dr. Neeraj Malik attended Manav Rachna Educational Institutions, Sikkim Manipal University - Distance Education, Bsf Institute Of Technology - India, Bsf Senior Secondary School.
What are some of Dr. Neeraj Malik's interests?
Dr. Neeraj Malik has interest in Children, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare.
What skills is Dr. Neeraj Malik known for?
Dr. Neeraj Malik has skills like Management, Start Ups, Business Strategy, Technical Leadership, Technology Evaluation, Mobile Wallet, Financial Transaction Processing, Financial Services Aggregation, It Strategy, Payment Systems, Strategic Planning, Service Level Agreements.
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