Malik Richardson Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Spearheaded consistent and comprehensive technical support initiatives for Environics Analytics' full suite of data and software products, fostering user understanding and driving increased product adoption rates.
• Maintained detailed records of support activities and played a pivotal role in refining cross-team processes, resulting in streamlined issue resolution and improved operational efficiency.
• Orchestrated seamless collaboration across multiple internal teams, including Sales, Account Management, and Product Management, to facilitate the collection and analysis of client feedback, leading to continuous.

Toronto, Ontario, Canada

· Directly helped to build and create Canada’s leading geofence database and business to polygon library.· Maintained attribute cleanliness and assisted with location data development for retail and public sector industries.· Used ArcPro to manually georeference and create geofences for thousands of records in the database, used by EAs many clients.·.

London, Ontario, Canada

• Managed and lead a duty staff team as Acting Manager ensuring stability, safety, and wellbeing in the residence community on evening duty shifts.
• Fostered relationships with 52 students living on my floor to address challenges and concerns which aided in community building.
• Fostered a sense of belonging and community within the residence building by running initiatives and programs for up to 500 students.
• Referred students in distress to relative resources that assisted with their transition to university.

Markham, Ontario, Canada

Markham, Ontario, Canada

Markham, Ontario, Canada

Anguilla

• Built rapport with customers to enhance customer service and was promoted to the Gold-Card Express lane.
• Demonstrated job excellency by efficiently and effectively serving customers resulting in successful accounting reconciliations.
• Mentored new tellers by sharing insights on the position and methods of enhancing performance; led tellers to become more self-sufficient and confident when approaching customers.

The Valley, Anguilla

• Provided insight into elementary school concepts specifically in Mathematics, resulting in improved performance.
• Enthusiastically demonstrated traits of a positive role model and created superb rapport with students and parents.
• Adapted to and encouraged students’ learning styles, facilitating an environment of growth and development.

The Valley, Anguilla

Assisted in the billing, cashiering, corporate finance and human resource departments resulting in greater productivity in those areas.

Bachelor Of Arts - Ba, Management And Organizational Studies, Specialization In Consumer Behaviour + Certificate In Gis

Activities and Societies: Western Investment Club, Black Student's Association, Caribbean Students' Organization, Residents' junior.

Associate'S Degree, Economics

Activities and Societies: Sixth form transition leader, Literary and Debating Society-Treasurer and executive committee member

Education record

Activities and Societies: Chess Club, Table Tennis Club, New Young Progressive Debaters, Literary and Debating Society-Fundraising Committee

Accounting And Business/Management