Malik Singleton Email & Phone Number

Los Angeles, CA, US

Los Angeles, CA, US

• I focus on team management, team development, and teamwork.
• I lead the university's team of instructional technology experts in support of teaching and learning.
• My group provides resources, tools, and methods that help tech-related learning activities succeed.

New York, NY, US

• Oversaw client service and technical support operations of NYU's web publishing platform.
• Administered multisite WordPress network of 12K+ websites, plus scores of plugins and themes.
• Consulted faculty, administrators, and researchers in user experience, content management, digital accessibility, and instructional technology.
• Implemented workflows for knowledge-sharing, knowledge transfer strategies, and knowledge content audits using ServiceNow.
• Supervised small staff in quality assurance checks and user documentation upkeep.
• Scaled self-service support models across the university to boost the user community's productivity and satisfaction.

New York, NY, US

• Scaled an online software training program for a global academic community.
• Worked closely with stakeholders to adopt solutions, accept change, and adapt behavior.
• Trained distributed workforce in remote instruction strategies and hybrid learning practices.

New York, NY, US

• Provided academic technology support to faculty and staff in a global IT service structure.
• Applied hybrid learning strategies to instructional design, media and materials.
• Delivered remote instructional support and self-paced training media to upskill clients.

• Taught a synchronous online graduate course about News Innovation and Media Startups.
• Covered entrepreneurship, business modeling, product development, and marketing.
• Designed and developed this fully online course a year prior to the pandemic.

New York, NY, US

• Taught advanced digital media skills in the J-school's "Interactive Journalism" program.
• Ran onboarding trainings and provided consultative support to students, faculty, and staff.
• Applied hybrid learning strategies to my instructional design, media, and materials.
• Covered data science skills and ways to use empirical methods for news reporting.
• Covered web development skills and ways to produce news reporting in professional packages.

New York, NY, US

• Taught a graduate course on data science skills for journalism students.
• Covered data research, data extraction, and data optimization.
• Guided students in analysis techniques using leading software and tools.
• Covered statistics basics: aggregates, averages, percentages, and rates.
• Covered command line techniques for data manipulation and management.
• Covered data visualization design, plus basic GIS mapping.

New York, NY, US

• Co-taught a gradutate course on interactive web development.
• Guided journalism students in creation of interactive reporting.
• Covered HTML5, semantic tagging, and information architecture.
• Covered CSS3, the box model, and table-less structuring.
• Covered responsiveness and mobile-first design techniques.
• Covered UI/UX, plus JavaScript and jQuery programming.

New York, NY, US

• Led WordPress workshops for new faculty and student orientation.
• Covered content management and digital publishing best practices.
• Covered Core functionality, collaborative features, and plugin integration.
• Taught a WordPress elective covering basic PHP, Loop anatomy, and child themes.

New York, NY, US

• Researched commercial and nonprofit companies to produce business rankings.
• Converted and cleaned large datasets. Built informative dashboards.
• Responded to newsroom requests for stats, facts and data visualization.
• Performed information gathering via EDGAR/SEC, FOIA, LexisNexis, Bloomberg.

New York, NY, US

• Managed Drupal environment for mid-sized museum. Executed site relaunch.
• Administered the Drupal publishing platform to suit needs, configuring settings and customizing features.
• Analyzed user activity metrics using Google Analytics and produced visualized reports using Tableau.
• Helped the institution digitize its artifact collection and its online educational resources.
• Helped administer the fundraising CRM database and trained colleagues how to use it.

New York, New York, US

• Produced multimedia news content packages for major news site.
• Launched, administered, and managed 10 high-traffic blogs by TIME columnists.
• Built interactive tool for magazine's Q&A section.
• Used analytic dashboards to measure user behavior and monitor site activity.

• Managed web projects for design firm, handling QA, communications, and code.
• Coordinated project requirements and team workflows for all projects.
• Worked closely with brand clients including adidas, Sony Music, Iman Cosmetics.

New York, NY, US

• Covered business news and edited major stories for popular monthly business publication.
• Edited "Facts & Figures" section, producing numbers-driven business stories.

New York, New York, US

• Managed web production and editorial content at early social network.
• Coordinated projects between design, development and ad sales teams.
• Worked closely with engineers and marketers to build and monetize interactive apps.
• Hired and supervised assistant producers.

New York, New York, US

• Maintained online version of PC Magazine.
• Expanded site's features by building interactive product guide and rating tool.
• Produced tech content packages, reviews and news.

Culver City, CA, US

• Prevented libel suits by fact checking editorial features on tight deadlines.
• Conducted extensive research with copyediting team to ensure accuracy.
• Helped launch newspaper's website, laweekly.com.
• Contributed features, reviews and interviews.

Ba, English, Linguistics

Ms, Publishing