Malin Taylor Email & Phone Number

Frisco, Tx

Summary:* Develop, deliver and evaluate health promotion, incentive, and other specialty programs.* Achieve short- and long-term program goals in accordance with annual strategic planning.* Collaborate across multiple departments and functions to establish ROI of Wellness and Lifestyle programs.* Establish and maintain a sound, proactive relationship with stakeholders.* Manage budget and generate reports that are presented bi-monthly to various departments and stakeholders.* Service diverse populations, including high risk participants.* Supervise three (3) fitness centers, four (4) aqua facilities and holistic services.* Manage a wellness team of 20 including group ex instructors, personal trainers and register dietician nutritionist.

New Orleans, La

Summary:Oversight of multiple gyms, consistently increasing membership and driving overall operations to ensure safety and an exceptional member experience while fostering positive and engaging team.• Managed strategic development and implementation of preventive health and wellness programs.• Provided oversight to various clients fitness centers, recreation facilities, and wellness programs with safety emphasis.• Enhance operations and financial success through effective staffing, strong training, adherence to safety regulations, and well-timed customer service.• Developed short-term and long-term strategic Key Performance Indicators (KPIs) that secured quality assurance programs• Drove business development and customer acquisition which netted a 35% gain of customer engagement.• Travel 50% to client's site.

Richardson, Tx

AWARDED THE AMERICAN HEART ASSOCIATION FIT FRIENDLY WORKSITE GOLD ACHIEVEMENT 2013 - 2019 recognition for meeting specific criteria for employee wellness.Summary:Planned, developed, implemented and managed all fitness, athletic and recreation programs and events associated with the corporation's fitness facilities (multiple locations).• Managed daily operations of the corporate wellness facilities (Cisco Systems) and provided reports, as necessary, to administration.• Drove year-over-year business growth (from 4%-25%) while leading operations and ensuring strategic KPIs.• Developed supply and equipment maintenance process and coordinated with facility management when necessary• Developed and fostered cross-functional relationships with client's business units to provide short and long term consistent wellness programming.• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.• Initiated key partnership with suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.

Richardson, Tx

Summary:Planned, created, tested, and deployed system life cycle methodology to produce high-quality systems to meet customers’ needs and requirements.• Interacted with customers and clients to identify business needs and requirements.• Planned, created, tested, and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.• Traveled and implemented over 175 new North America Interchangeable Numbering Plan Area (area codes) affecting eight million phone numbers per area code, on time and within budget.• Orchestrated smooth and efficient program development by collaborating cross-functionally across departments e.g. Operations, Testers and Business Development.• Participated in Project Management Professional (PMP) events and routinely looked for processes to apply LEAN and Six-Sigma like concepts. Implemented Integrating & Automation Services (I.A.S.) Applications / Director Partnership Program used as a quality check to measure the planning and development outcome against the original user requirements and expectations.

Master Of Business Administration (M.B.A.), Computer Information Technology / Management And Human Diversity

Bachelor’S Degree, Computer Engineering