Marlene Daniels Email & Phone Number

Cedar Park, Texas

Manage the overall operations, sales and marketing, and fiscal operations of the hotel; physical asset management and upkeep, budgeting, A/R, A/P, payroll, month end procedures, staffing guide control and compliance, sales activities, yield management in manners that maximize the revenue generation and resulting profits, motivating and retaining associates.

Cedar Park, Texas

Part of the hotel's pre-opening team and executive team. Managed all areas of the hotel, ensuring smooth and service-oriented operations of Front Desk, F&B, Housekeeping, Maintenance and HR. Responsible for recruitment, induction of new associates, facilitating courses, held coaching sessions and disciplinary meetings, on-the-job training of all.

Austin, Texas

Worked with the Front Office Manager to ensure we had a well-trained, service-minded and knowledgeable Front Office Team. On-the-job training and motivation, held coaching sessions and disciplinary meetings, know and communicate standards and policies for Front Office, communicate with other departments to ensure a smooth stay for all out guests. Acted as.

Receive and distribute invoices for goods and services, audit invoices for accuracy, verify that invoices comply with financial policies and procedures, pay suppliers, follow up with department heads regarding pending invoices, filing and storage, audit and pay expense reports and advance requests, assist with ad hoc accounting tasks.

Responsible for Front Office, Housekeeping and maintenance - Scheduling, recruitment, facilitating courses, team motivation, coaching sessions, disciplinary action, handle guest complaints and emergencies, part of the hotel's executive team as well as part of pre-opening team.Financial responsibilities - Budgeting for Rooms department, cost control.

Copenhagen Area, Denmark

Begun as Front Desk Supervisor. Later promoted to Night Manager and Manager on Duty.Responsible for the smooth running of the hotel while on shift - Team motivation, coaching sessions, handle guest complaints and emergencies, meet and greet VIPs.Financial responsibilities - Auditing the daily financial transactions and ensure accuracy, calculate and.

London, United Kingdom

Responsible for the smooth running of the hotel during the night - Scheduling for night audit, team motivation, coaching sessions, handle guest complaints and emergencies, project leader to construct and implement a "night team emergency response procedure".Financial responsibilities - Auditing the daily financial transactions and ensure accuracy.

London, United Kingdom

Manager on Duty while on shift. Supervised Front Desk and Restaurant.

Ba (Hons) Marketing, Marketing

Graduated with honors (magna cum laude) in Marketing. Favorite courses were public relations, economics and business development.

Accounting Specialist Certificate, Accounting And Finance

Studying part-time for an Accounting Specialist Certificate while continuing to work full time. Most courses are taken online. Courses.