Malini Jayachander Email & Phone Number

London, England, United Kingdom

• Market Research to prospect potential clients through cold calling, outbound email campaigns, and social media.
• Analysed sales performance metrics for internal and external data to support sales cycle by qualifying opportunities and scheduling product demonstrations.
• Exceeded monthly targets by converting 90% of generated leads and attained 98% Qualified pipe of quota.
• Maintained client relations with C-suit level prospects and delivered proposal presentations.
• Organized and facilitated project meetings according to GTM strategy.
• Maintained CRM hygiene to analyse project transformations.

Coventry, England, United Kingdom

• Recognised as employee of the month twice within the first 6 months for my exemplary performance.
• Awarded employee of the quarter for Q3 2022.
• Established on-job training in various areas – customer success, front of house, back staff to allow flexibility during peak hours.

Delhi, India

• Performed customer analysis through google analytics and increased traffic by 7% and revenue increase by 16% in the next quarter.
• Managed a customer portfolio of 2000+ customers and addressed technical grievances improving experiences by 67%.
• Created 10+ email automations through software’s like Mailchimp and Zapier for a 5000+ customer base.
• Monitored social media content and enhanced customer experience through content creation for social media accounts and improved visibility by 32%.

Delhi, India

Delhi, India

Delhi

Central Delhi, Delhi, India

Master Of Science - Ms, Business With Marketing

Master Of Science - Ms, Marketing

Bachelor Of Arts - Ba, Economics

Education record