Malini Subramanian Email & Phone Number

Rotterdam, South Holland, Netherlands

Amsterdam, North Holland, Netherlands

Amsterdam, North Holland, Netherlands

The Hague Area, Netherlands

Chennai Area, India

• Led the solutions end to end from design to deploy for the Marriott’s merger acquisition program• Facilitating the scrum ceremonies and support the team members• Clearing the technical impediments in the scrum team• Closely collaborate with Product Owner to drive business strategy and innovation• Leverage domain and business knowledge to drive user requirements/stories• Facilitated project delivery under strict timeline restrictions• Developed COBOL Programs and designed new screens in online in IMS DB• Responsible for end to end support activities – Problem management, incident management, SLAmanagement in ServiceNow and achieved 98% CSI• Automated the cycle testing processes by creating skeletons for standard JCL’s resulted in 20% fastertime to market• Trained new members and transition team to an agile framework with Scrum to enhance team skill levels

Chennai Area, India

• Responsible for developing the COBOL program, unit testing and support production go-live• Designed the DB2 schemas & tables, created job cards in JCL to run batch jobs, and developed storedprocedures• Responsible for peer code reviews and coding standard• Played an important role in achieving the cost-benefit of 40% MIPS savings for the migration program• Coordinated with Business Leads to formulate solutions for effective production deliverance• Collaborated with developers to resolve defects in coding• Played the critical role during the peak season management for the customer

Chennai Area, India

• Responsible for end to end support activities – Problem management, incident management, SLA management in ServiceNow and achieved 98% CSI• Created JCL Jobs, Procs for daily, monthly and yearly reporting purposes• Fine-tuned the production job schedules and achieved 35% cycle time reduction for the customer payment-related jobs• Responsible for minor enhancements in the platform• Responsible for the root cause analysis and given permanent defect fixes• Monitored the production critical jobs and escalate the issues to the stakeholders• Documenting the changes and maintain knowledge management