Malini Vittal Email and Phone Number
Malini Vittal work email
- Valid
- Valid
Malini Vittal personal email
- Valid
I am an ROI-focused Senior Product and Analytics Leader with an unrivaled ability to set clear product direction and vision. I create analytically driven customer engagement products aligned with business objectives. I define mission and connect market trends, data, AI, digital experience, and product strategy to fuel innovation and enhancements to drive retention and growth. I partner with cross-functional stakeholders, building alignment with all parties to lead strategy, data science, and AI-driven product introductions. ► Results-driven analytics & data science leader with 20+ years’ experience, shaping and launching analytic products, leveraging diverse data tools to champion innovative strategies, and building high performing data operations team. Contributed to over $1B in revenues by delivering measurable ROI strategy, cross-channel insights, and monetizing data insights for growth.► Pioneered organization-wide data strategy, influencing a data-driven culture at all levels of the organization and demonstrating unparalleled expertise in solving abstract problems and predicting customer behaviors. Achieved an 88% increase in monthly customer engagement across career. Awarded multiple patents and prestigious accolades for thought leadership in data strategy and operations across global teams.► Orchestrated data visualization capabilities for service and sales teams via automated AI-driven dashboards that monitored customer performance, offered personalized campaigns and sales recommendations, and facilitated cross-capability team collaboration on a single data platform while managing the data governance. Resulted in over $20M revenue growth. Influenced budget and crafted impactful stakeholder pitches.► Developed methods to capture first data of customers and synthesized actionable insights from raw data, enabling cross-channel customer insights and engagement automation. Translated complex data into digestible insights for business leaders, boosting revenue by $100M across 4 product lines at Gartner.► Built diverse, high-performance data organization of 450 employees with teams across India, Singapore, Australia, London, and the United States. Established L&D for team on various technologies (SQL, NoSQL, MATLAB, SPSS, PBI, Google Analytics, Looker Studio, Python, R, Salesforce, Tableau, cloud tech), facilitating the company's growth from less than $1B to over $4B.Areas of expertise:Customer Insights | Customer Engagement | Retention | Growth | Cross-functional Collaboration | Marketing Analytics | SaaS Solutions | Marketing Technology
Fashionphile
View-
Vp And Head, Enterprise Data, Analytics And InsightsFashionphile 2024 - PresentCarlsbad, Ca, Us
-
Consultant And Advisory Board MemberCkinetics 2022 - PresentNew Delhi, Delhi, InROI-focused product roadmap, direction, and GTM strategy to scale the business globallyOrganization design to establish customer success and data science teams -
Chief Analytics And Ai OfficerStarsight Ai 2022 - PresentSan Diego, UsEmpowering Marketing and Sales teams with Data and AI, StarSight leads the charge in revolutionizing sales and marketing operations by offering ROI-based AI-driven solutions to increase lead generation, sales and marketing productivity, and customer engagement. These solutions can be extended to any business function aiming for higher ROI.🔍 𝐖𝐡𝐚𝐭 𝐈 𝐃𝐨 𝐁𝐞𝐬𝐭:AI-Powered Marketing & Sales Strategies: I empower Marketing and Sales teams to harness the power of AI for enhanced lead generation, productivity, and customer engagement campaigns.Tailored Solutions, Immediate Impact: By aligning revenue goals with the right tools, I deliver fast, cost-effective solutions customized to meet your unique business needs.Strategic Data Insights: I develop a data strategy to acquire quality first-party data, cleanse it, and leverage Analytics/AI tools to extract insights that help identify the right problems to prioritize.Training for Success: I train teams and individuals to unlock the full potential of AI tools, driving results that matter.🌐 𝐘𝐨𝐮𝐫 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐏𝐚𝐫𝐭𝐧𝐞𝐫:I facilitate transformation initiatives through a data-driven approach, collaborating with cross-functional teams to ensure seamless execution and measurable success. -
Founding Member32 Cents 2023 - 2024I am thrilled to be a founding member of 32 Cents! I’m #closingthegap on gender wealth disparity by joining an incredible community of women who invest in alternative assets together. Visit 32 Cents to learn more about what we’re doing! (https://32cents.com/) -
Managing Vice President, Head - Data Science, Analytics And Products (Global Strategy & Operations )Gartner 2019 - 2021Stamford, Ct, UsBuilt a 450-person organization to achieve 90% retention goal for $4B business through analytics, digital products, and data science. Developed innovation pipeline, incubated, and evolved innovative product and analytic capabilities and ML-driven insights to drive customer success and sales, resulting in revenues over $300M across business. Collaborated with C-level Executives and Senior Technology Engineering teams on product/analytics implementations impacting organization. ● Secured $2M funding, launched an analytically driven digital customer success product and team that automated customer performance analysis, capacity utilization, meeting facilitation, talk track on client priorities, transcribed call recordings to key actions, and follow-up emails, driving revenues to over $100M. Developed the Next Best Action model for predictions. ● Expanded data offerings with advanced analytics and statistical tools for real-time actionable insights to C-level executives, service, and sales leaders, enabling company performance tracking, customer analysis and employee productivity. Boost productivity by 33%. Balanced data quality priority with business objectives taking an iterative approach. ● Developed risk prediction products based on internal and external data, reducing high-risk customers by 10% for technology products. Collaborated with C-level and mid-level client teams to enhance the products. ● Coached leaders and managers to expand their influence and impact across the senior leadership and C-level stakeholders. ● Initiated diversity efforts in recruiting; increased women in junior positions by 30% and 20% in Director and VP roles. ● Received highest leadership award for innovation for developing a product to measure the value of customer success calls. -
Vp, Head - Data Science, Analytics And Proucts (Global Strategy & Operations)Gartner 2017 - 2019Stamford, Ct, UsConceptualized and built a service analytics platform, including customer usage, associate capacity and utilization, and personalized client engagement plans, to drive YoY retention (+1%). Enabled Customer Success teams in 100 countries through new strategic AI-driven product innovations focusing on automating processes, real-time customer insights, client engagement, and risk mitigation. ● Built advanced analytics, data science, and digital business products teams in India, Singapore, and London to derive customer insights, build data strategy, lead product ownership, and coached leaders and teams on agile methodologies. ● Created an automated real-time data platform for cross-functional team collaboration, delivering high-priority insights, capacity utilization and recommendations to increase output, reducing delivery time of critical data for all levels by 3 weeks. ● Increased client engagement by 25% for a $1B end-user business by developing an AI-driven client interest prediction product, scanning millions of unstructured datasets, and crawling external public natural language databases; addressed content needs for 150K+ clients through automation; developed supervised and unsupervised models to iterate. ● Led team in the creation/launch of an automated retention forecasting product detailing retention probability, capacity planning and utilization deficits, enabling the C-level to address retention issues earlier in the cycle. ● Built email campaign management product for $600M events business, leading to a 10% increase in ticket usage in pilot. Collaborated with clients to understand product needs and enhancements. ● Defined and implemented 3-year employee retention program to hire and retain top talent; hired 100 associates annually across globe, with 20% advancing to management positions.
-
Vp, Product Management (Data) And Digital Business TransformationGartner 2013 - 2017Stamford, Ct, UsManaged transformation of Gartner.com and product analytics, increasing customer engagement by 25%. Oversaw $2M budget in the development of AI-driven omnichannel digital marketing platforms; led 4 scrum teams of 28 employees across product management, data science, software engineering, and UX. ● Developed omnichannel product strategy by integrating automated customer analytics with technology. Coordinated communication effort with internal and external clients, driving 50% spike in clients actively using the platform. ● Innovated a data optimization model to consolidate all enterprise data into one warehouse, building comprehensive client touch strategy. Coached a team of data cleansers and data engineers to construct a clean data flow pipeline. ● Implemented AI-driven APIs personalized by client throughout the portal, increasing client monthly logins from 50% to 70% and asset usage by 40% (Research, Events, Peer Connect, Inquiry); UX optimized for mobile and desktop. ● Scaled and built GTM strategy for technology and supply chain advisory products post two acquisitions through customer research, data-driven insights to determine user experience, and A/B testing, resulting in a revenue increase of over $50M. ● Increased repeat customer engagement by 30% through a comprehensive alert system for clients and revamp of digital experience on Gartner.com; enabled by web analytics and tracking models to evaluate engagement with the portal. ● Pioneered personalized alert system driven by client interest, increasing retention by 7% for $700M business.
-
Senior Director, Product Management (Data) And Digital Business TransformationGartner 2010 - 2013Stamford, Ct, UsLed integration of product UX, content and personalization, and customer engagement for 2 acquisitions. Led digital experience, product subscription pricing, and SLAs. ● Launched new crowdsourced review product, Gartner Peer Connect, serving over 100K clients, including CIOs, garnering 20% increase in logins and YoY retention impact of 6%. ● Conceptualized, piloted, and scaled AI-driven product to package personalized content against clients’ mission-critical initiatives (Gartner Business Wizard); increased engagement with product by 25% through iterations and laid the foundation for company’s future strategy; earned Edmund Hillary Award for innovation and patent.
-
Director, Product Management And Digital Business TransformationGartner 2008 - 2010Stamford, Ct, Us● Drove overhaul of search and improved user experience across Gartner.com portal; evaluated search engines, developed personalized recommendations, and customized features while leading $1M initiative. ● Led overall client engagement growth by 20% and integrated all categories into main search that grew engagement with ancillary products from 20% to 50%.
-
Executive Client ManagerGartner 2006 - 2008Stamford, Ct, Us
-
Strategy Consultant (Technology Innovation)Mphasis 2003 - 2004Bangalore, Karnataka, InLed the effort to evaluate entry into Workforce Performance Optimization product space. Formulated a fact-based roadmap for evaluation, product analysis, design and launch of the product. Led cross-functional teams to arrive at product features, pricing, servicing and on-going support. Recommended “product buy” (vs. make) that led to a change in senior management’s approach and had a demonstrable impact on cost of the entry into WPO space. -
Founder/Coo (Product Leader)Perigee Online Services 2000 - 2001Created and managed end-to-end a dynamic and personalized review portal where the consumer product reviews were personalized to a third degree of connection. Led the operational effort to conceptualize and develop marketing products that identified cross/up-sell opportunities based on data collected from multiple customer touch-points. Supported clients to do "targeted marketing campaigns" based on engagement level and response to campaigns, utilizing extensive quantitative/analytical approach to problem solving. Collaborated with the other partners to raise capital for the company and to build cross-functional teams within the company.
-
Manager - International Resources ManagementIcici Bank 1999 - 1999Mumbai , Maharashtra, In
Malini Vittal Skills
Malini Vittal Education Details
-
University Of Maryland - Robert H. Smith School Of BusinessMarketing And Finance -
University Of MarylandOperations Research And Finance
-
Indian Institute Of Technology, MadrasApplied Mathematics
-
Meenakshi College For WomenMathematics
Frequently Asked Questions about Malini Vittal
What company does Malini Vittal work for?
Malini Vittal works for Fashionphile
What is Malini Vittal's role at the current company?
Malini Vittal's current role is Empowering Sales and Marketing through Data, AI, and Tech Innovation | CDO and CAIO | AI/Data Coach | Trusted Advisor to C-Suite | Advisory Board | Startup Advisor | Dynamic Speaker | Ex- Gartner AI/Data Expert | CHIEF.
What is Malini Vittal's email address?
Malini Vittal's email address is ma****@****ner.com
What schools did Malini Vittal attend?
Malini Vittal attended University Of Maryland - Robert H. Smith School Of Business, University Of Maryland, Indian Institute Of Technology, Madras, Meenakshi College For Women.
What are some of Malini Vittal's interests?
Malini Vittal has interest in Poverty Alleviation, Children, Environment.
What skills is Malini Vittal known for?
Malini Vittal has skills like Strategy, Analytics, Business Analytics, Big Data, Business Intelligence, Business Analysis, Cross Functional Team Leadership, Predictive Analytics, Product Management, Business Strategy, Go To Market Strategy, It Strategy.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial