Malisa Alexander, Mba, Mis, Navy Veteran Email & Phone Number

Columbia, Sc, Us

Columbia, Sc, Us

Columbia, South Carolina, United States

• Successfully manage a high-occupancy Airbnb property, The Rosewood Oasis, achieving consistent 5-star ratings through exceptional guest service and Southern hospitality.• Curate welcoming and personalized guest experiences by providing local treats, breakfast options, and customized amenities that reflect Southern charm and hospitality.• Execute all aspects of property management, including coordinating cleaning and maintenance, overseeing repairs, and ensuring a pristine environment for each guest.• Develop and maintain a compelling listing on Airbnb that highlights the home’s unique features, close proximity to local attractions, and family-friendly amenities.Implement strategic pricing and seasonal promotions to optimize occupancy and revenue, resulting in sustained growth and positive reviews.• Anticipate and respond to guest needs, providing comprehensive support and local recommendations for a memorable stay.• Manage pet-friendly policies, including implementing a pet fee, to accommodate guests with pets while maintaining property standards.• Utilize communication and conflict-resolution skills to promptly address guest inquiries, concerns, and special requests, enhancing guest satisfaction and retention.• Leverage knowledge of local landmarks like the University of South Carolina, Five Points, and Downtown Columbia to attract diverse guests, including tourists and event attendees.

Columbia, South Carolina Area

• 2022 ERA Wilder Realty President's Award Recipient, awarded for outstanding sales and customer service.• Worked with clients to find their dream homes or sell their properties.• Negotiated on behalf of clients to get the best possible price or terms.• Estimated the value of properties based on market data and comparable sales.• Provided clients with accurate and reliable information to help them make informed decisions.• Tracked market trends and analyzed property data to identify opportunities for clients.• Developed strategies to help clients buy or sell properties at the best possible time.• Created and executed marketing plans that generated leads and increased sales.• Demonstrated ability to use social media, email marketing, and other channels to reach potential clients.• Established rapport with clients and referral partners to build trust and loyalty.• Received positive feedback from clients for my professionalism and dedication.

Columbia, Sc, Usa

• Successfully obtained and maintained Service-Disabled Veteran-Owned Small Business (SDVOSB) certification, demonstrating compliance with rigorous federal standards and eligibility requirements.• Spearheaded the development of a distinctive venture in the hospitality industry, to carve out a unique market niche and attract a broad clientele.• Conducted in-depth market research to identify optimal locations for the venture, analyzing demographics, competition, and accessibility to ensure strategic market positioning.• Led feasibility studies assessing the viability of the proposed hospitality venture, including analysis of potential revenue streams, cost projections, and return on investment, yielding actionable insights for informed decision-making.• Developed a comprehensive business plan that outlines the vision, mission, and objectives of the venture, including market positioning strategies, revenue models, and pathways for growth.• Created detailed financial models and projections to secure funding, effectively articulating the business's potential and operational roadmap to investors and financial institutions.

Portsmouth, Virginia

• Streamlined the logistic system utilized by the Staff Education and Training Department • Performed inventory management, procurement, acquisition, logistics and contracting; while ensuring compliance with regulatory requirements. • Developed and created a digital tracking system to achieve 100% training compliance• Trained new staff and provided guidance to senior executives and technical personnel regarding the process for the development of acquisition documents. • Streamlined the logistic system to maximize the use of military contracted vendors which reduced departmental spending by 20% annually, then utilized saved funds to make departmental upgrades such as replacement of all class room chairs and tables.• Prepared budget estimations for various departments and programs to ensure proper credentialing throughout the organization. • Coordinated with contractors, vendors and government-to-government organizations to secure contracts, trainers and supplies.• Managed a $1.3 Million annual budget and equipment valued at $600,000, which was used to procure medical training equipment, industry expert trainers, training material, certifications, licenses, books, contracts and administrative supplies• Utilized the Defense Reutilization and Marketing Office (DRMO) to reuse, transfer, donate and dispose of surplus property to ensure a departmental cost avoidance of $1.2 million• Determined the responsiveness of bids to all requirements based on an analysis of financial and technical information acquired during the pre-award survey and made the appropriate award recommendation• Prioritized requisitions based on mission objectives, budget requirements, organizational regulations and policies and then developing terms and conditions applicable to the solicitation• Maintained and safeguarded $600,000 of educational equipment which included smart boards and a virtual training studio valued at $1 million

Bethesda, Md

• Managed a $1 Million Operating Target budget and State-of-the-Art medical equipment valued at $2.5 Million which included 3-D ultrasound machines, colposcopes, surgical equipment, wound care devices and paracentesis devices. • Overhauled the logistic system utilized by the Gynecology and Oncology Department to minimize cost while improving efficiency, reducing risk and satisfying the needs of doctors and clinicians • Redesign the medical supply rooms based on the equipment needed for specific procedures and placed all inventory into easy access bins with labels • Redesign the mobile carts in treatment rooms to increase the number of available medical supplies available from 97 to 147 items which reduced patient wait time during procedures. • Provided guidance to various Gynecology and Oncology personnel directly involved in the development of the acquisition documents and assisted with the justification process for new equipment to ensure patience’s needs were being addressed • Drafted and submitted all memos and written justification for the procurement of items costing over $100,000 for approval• Accessed the responsiveness of bids and recommends the award of contracts based on predetermined criteria, financial analysis and technical information collected during the pre-award survey process • Implemented a First in First Out (FIFO) inventory system which reduced the cost associated with wastage and reduced inventory carrying cost • Provided direct support in the development of acquisition documents, recommending the best suited contract type, developed the terms and conditions applicable to solicitation and request for proposals based on military directive.• Coordinated with civilian contractors and vendors to secure cutting edge medical equipment and wellness products to provide the ultimate care to Oncology patients.

• Conduct comprehensive assessments of client’s needs.• Develop and implement comprehensive service plan goals for persons with chronic illnesses.• Maintain confidential client Case Management records, logs and reports.• Supervise and schedule workflow for paraprofessionals.• Foster and maintain relationships with service providers and referral sources.• Conduct home visit to client and families on a regular basis.• Participate in Case Conferences and client related meetings.

• Provided Case Management services for Chronically ill patients. • Conducted comprehensive written assessments of client’s needs.• Maintained confidential client Case Management records, logs and reports.• Supervised and scheduled workflow for paraprofessionals.• Fostered and maintain relationships with service providers and referral sources.• Conducted home visit to client and families on a regular basis.• Participated in Case Conferences and client related meetings with medical, legal and educational providers.

• With the Case Manager, helped to develop and individualize plan for the family.• Provided direct services to the client based on strength, needs and goals identified with the client. • Conducted home visit to client and families on a regular basis.• Helped to coordinate meetings and appointments between client and service providers.• Accompanied client to appointments to ensure provision of service.• Participated in Case Conferences and client related meetings.• Maintained up-to-date case records and activity logs.

Doctor Of Business Administration - Dba, Business Administration

Master Of Business Administration - Mba

Masters, Management Information System - Mis

Bachelor, Information Technology

Activities and Societies: Alpa Phi Omega, Don Scotus Society.