Malisa Alexander, Mba, Mis, Navy Veteran Email & Phone Number

Columbia, SC, US

Columbia, South Carolina, United States

• Successfully manage a high-occupancy Airbnb property, The Rosewood Oasis, achieving consistent 5-star ratings through exceptional guest service and Southern hospitality.
• Curate welcoming and personalized guest experiences by providing local treats, breakfast options, and customized amenities that reflect Southern charm and hospitality.
• Execute all aspects of property management, including coordinating cleaning and maintenance, overseeing repairs, and ensuring a pristine environment for each guest.
• Develop and maintain a compelling listing on Airbnb that highlights the home’s unique features, close proximity to local attractions, and family-friendly amenities.Implement strategic pricing and seasonal promotions to.
• Anticipate and respond to guest needs, providing comprehensive support and local recommendations for a memorable stay.
• Manage pet-friendly policies, including implementing a pet fee, to accommodate guests with pets while maintaining property standards.

Columbia, South Carolina Area

• 2022 ERA Wilder Realty President's Award Recipient, awarded for outstanding sales and customer service.
• Worked with clients to find their dream homes or sell their properties.
• Negotiated on behalf of clients to get the best possible price or terms.
• Estimated the value of properties based on market data and comparable sales.
• Provided clients with accurate and reliable information to help them make informed decisions.
• Tracked market trends and analyzed property data to identify opportunities for clients.

Columbia, SC, USA

• Successfully obtained and maintained Service-Disabled Veteran-Owned Small Business (SDVOSB) certification, demonstrating compliance with rigorous federal standards and eligibility requirements.
• Spearheaded the development of a distinctive venture in the hospitality industry, to carve out a unique market niche and attract a broad clientele.
• Conducted in-depth market research to identify optimal locations for the venture, analyzing demographics, competition, and accessibility to ensure strategic market positioning.
• Led feasibility studies assessing the viability of the proposed hospitality venture, including analysis of potential revenue streams, cost projections, and return on investment, yielding actionable insights for.
• Developed a comprehensive business plan that outlines the vision, mission, and objectives of the venture, including market positioning strategies, revenue models, and pathways for growth.
• Created detailed financial models and projections to secure funding, effectively articulating the business's potential and operational roadmap to investors and financial institutions.

Portsmouth, Virginia

• Streamlined the logistic system utilized by the Staff Education and Training Department
• Performed inventory management, procurement, acquisition, logistics and contracting; while ensuring compliance with regulatory requirements.
• Developed and created a digital tracking system to achieve 100% training compliance
• Trained new staff and provided guidance to senior executives and technical personnel regarding the process for the development of acquisition documents.
• Streamlined the logistic system to maximize the use of military contracted vendors which reduced departmental spending by 20% annually, then utilized saved funds to make departmental upgrades such as replacement of all.
• Prepared budget estimations for various departments and programs to ensure proper credentialing throughout the organization.

Bethesda, MD

• Managed a $1 Million Operating Target budget and State-of-the-Art medical equipment valued at $2.5 Million which included 3-D ultrasound machines, colposcopes, surgical equipment, wound care devices and paracentesis.
• Overhauled the logistic system utilized by the Gynecology and Oncology Department to minimize cost while improving efficiency, reducing risk and satisfying the needs of doctors and clinicians
• Redesign the medical supply rooms based on the equipment needed for specific procedures and placed all inventory into easy access bins with labels
• Redesign the mobile carts in treatment rooms to increase the number of available medical supplies available from 97 to 147 items which reduced patient wait time during procedures.
• Provided guidance to various Gynecology and Oncology personnel directly involved in the development of the acquisition documents and assisted with the justification process for new equipment to ensure patience’s needs.
• Drafted and submitted all memos and written justification for the procurement of items costing over $100,000 for approval

• Conduct comprehensive assessments of client’s needs.
• Develop and implement comprehensive service plan goals for persons with chronic illnesses.
• Maintain confidential client Case Management records, logs and reports.
• Supervise and schedule workflow for paraprofessionals.
• Foster and maintain relationships with service providers and referral sources.
• Conduct home visit to client and families on a regular basis.

• Provided Case Management services for Chronically ill patients.
• Conducted comprehensive written assessments of client’s needs.
• Maintained confidential client Case Management records, logs and reports.
• Supervised and scheduled workflow for paraprofessionals.
• Fostered and maintain relationships with service providers and referral sources.
• Conducted home visit to client and families on a regular basis.

• With the Case Manager, helped to develop and individualize plan for the family.
• Provided direct services to the client based on strength, needs and goals identified with the client.
• Conducted home visit to client and families on a regular basis.
• Helped to coordinate meetings and appointments between client and service providers.
• Accompanied client to appointments to ensure provision of service.
• Participated in Case Conferences and client related meetings.

Doctor Of Business Administration - Dba, Business Administration

Master Of Business Administration - Mba

Masters, Management Information System - Mis

Bachelor, Information Technology

Activities and Societies: Alpa Phi Omega, Don Scotus Society.