Malisha Cooper-Suggs Email & Phone Number

District Of Columbia, United States

•Oversee the revision, alignment, and expansion of all internal program content •Coordinate with the Operations Team to engineer systems improvements and support grant reporting •Liaise with local and national stakeholders in the relevant fields to develop and cultivate partnerships that further Spark the Journey’s impact • Analyze, disseminate, and debrief key team findings with Senior Leadership Team • Directly manage the Evaluation Manager and Curriculum Manager, providing continuous coaching and guidance to support the program mission •Apply project management, facilitation, and other related skills to guide individual and team progress toward project outcomes

• Provide leadership in the development, implementation, and oversight of program goals and work plans, curricula, communication, budgets, and hiring• Develop and implement quality improvement plans for continual program refinements and increased fidelity to the program model• Directly manage a team of five Program Coordinators, providing continuous coaching and guidance• Collaborate with data team to build and improve systems required to track program data and standardize case management processes• Set and monitor progress towards annual and quarterly team goals

•Manage data collection for student and mentor on-track benchmarks; synthesize results and regularly review trends with other case managers and senior personnel to support program refinement and inform best practices in case management•Manage data collection for student and mentor information; monitor the flow of information into Salesforce•Conduct monthly reviews of students’ academic status, checklist participation, and relationship quality benchmarks with college case managers; collaboratively engage in strategic problem-solving •Set and monitor progress towards annual and quarterly College Program goals•Monitor student academic, social/emotional, and developmental progress, financial obligations, college enrollment and persistence; connect with mentors to provide the necessary resources to address the student’s challenges•Develop and deliver resources on student academic, social, and emotional support to mentors; and facilitate mentor-student relationship development through workshops, training, and one-on-one guidance

Washington D.C. Metro Area

•Manage a caseload of students and their mentors as they work to maintain supportive, communicative relationships from high school graduation through college completion•Coach and collaborate with mentors to facilitate mentor-student relationship development and address the student’s challenges through one-on-one guidance and resource referral•Assist with program data evaluation •Develop and use survey feedback and data reports in Salesforce to inform interactions with students and mentors, and to guide support systems and program design•Facilitate mentor-student relationship development through workshops, training and one-on-one guidance

Washington D.C. Metro Area

•Conducted policy research related to work readiness and education •Developed and taught curriculum for GED classes •Provided wrap around case management services to clients referred through D.C. Department on Disability Services•Compose and submit monthly reports for all clients•Maintain updated records by logging client activity and progress •Prepare reports by compiling, evaluating and summarizing all relevant data

Campus Center Dining Hall

Tacoma, Washington

•Provided classroom assistance to teaching instructors with a focus on successful communication practices •Coordinated various program activities and events with team members

Seattle, Wa

Master Of Public Administration - Mpa

Bachelor Of Arts (Ba), Culture And Communication