Malissa Gero Email and Phone Number

• Fill high volume staffing needs across the full spectrum of Technical Customer Service related positions including Helpdesk and Retail. • Post approved requisitions among both internal & external job boards such as Career Builder, Indeed, Bullhorn, etc.• Review all submitted applications, phone screen, onsite interview and set for hiring managers.• Make offers to candidates, negotiate pay within set ranges.• Inquire and inform about background policies and pre-employment screening.• Send out weekly updates to Sr. Leadership about hiring stats, trends, activity and forecasting.• Represent the company at offsite recruiting and branding events.• Provide updates and coordination with HR and training about new hire starts and preparation.• Handle all applicant communication such as phone calls, emails and sending declines.• Responsible for both Internal and External hiring.• Provide employee relations through quick and thorough response to any questions or requests via email or telephone inquiries.

• Fill high volume staffing needs across the full spectrum of Banking Operations.• Work with Department Managers to take job order (heads, cost center, shifts, pay range, etc.)• Create requisitions in ATS, route for approval.• Post approved requisitions among both internal & external job boards such as Career Builder, Indeed, Bullhorn, etc.• Review all submitted applications, phone screen, onsite interview and set for hiring managers.• Make offers to candidates, negotiate pay within set ranges.• Inquire and inform about background policies and pre-employment screening.• Attend and provide information in daily meetings. Run for my group if necessary.• Send out weekly updates to Sr. Leadership about hiring stats, trends, activity and forecasting.• Represent the company at offsite recruiting and branding events.• Provide updates and coordination with HR and training about new hire starts and preparation.• Handle all applicant communication such as phone calls, emails and sending declines.• Responsible for both Internal and External hiring across 16 different business units and one remote location with 4 additional business units.• Provide employee relations through quick and thorough response to any questions or requests via email or telephone inquiries.• Attended weekly Sr. Staff meetings with the business to provide updates and dialogue around hiring needs.

• Create and post open positions with applicant assessment questions in Ultipro.• Update job boards and advertise for open positions.• Schedule onsite and phone interviews as requested by recruiters and management.• Make travel arrangements for applicants when needed.• Enter all interviews into Ultipro to ensure proper reporting results.• Once the recruiters have completed an offer and the recruiting manager has approved it, I send the offer letter to candidates and enter the offer into Ultipro (applicant tracking system).• Escort interviews to conference rooms from the reception area and provide a packet of information for them to review about ARUP.• Upload any job description revisions into Master Control (ARUP’s Document Control System).• Collect and upload candidate educational transcripts and then send them to the education department for evaluation for review before a candidate is interviewed for technical positions.• Upload and track education evaluations for our records.• Collect and arrange data for monthly and quarterly reporting for all recruiting reports (time to fill, open positions, etc.).• Schedule temporary employees to complete safety, HIPAA and confidentiality training before they are granted access to facilities and arrange a start date for them.• Fill out access request forms and submit to quality control group to request facilities access for temporary employees.• Follow up on any forwarded emails to ensure that the inquiry has been handled.• Track the budget for the recruiting department.• Order supplies as determined by the recruiting manager.• Set up new accounts and process billing for all Recruiting expenses.• Event planning for Recruiting functions (supervisor/manager lunches and recruiting events).• Provide employee relations through quick and thorough response to any questions or requests via email or telephone inquiries.

• Post and advertise for open positions.• Schedule interviews as requested by management and make travel arrangements for applicants when needed. • Complete offer letters once a candidate has been selected.• Mail new hire packets once an offer has been accepted. • Schedule new hires for orientation.• Collect new hire paperwork and enter information in several FLSmidth systems for all new employees.• Complete Personnel Action forms for new hires and all employee changes.• Process I-9’s including E-verify entry, maintain I-9 files.• Assist with payroll with ADP payroll system and time keeping system corrections and updates.• Update policies and procedures according to FLSmidth guidelines.• Set up and implementation of a new applicant tracking system (iApplicants).• Set up new accounts and process billing for “visiting” employees and all HR expenses.• Fill out forms for employment verifications and workers compensation.• Event planning for HR functions (training programs, global meetings and recruiting events).• Special projects that include benefits training, redeveloping new hire orientation and new hire packets, agency contract negotiation, and iApplicants training for managers. • Provide employee relations through quick and thorough response to any questions or requests.

• Maintain employee files pertaining to corporate compliance.• Scan and attach all employee documents received for compliance to their employee file to maintain “paperless” system.• Develop and distribute monthly training materials along with memos to all employees for monthly staff meeting held at all locations.• Maintain student files for internship program.• Schedule CPR training, Hepatitis B and TB screenings.• Act as liaison for new clients (hospitals, inpatient and outpatient facilities) to update files for employees at their locations with facility specific documentation. • Provide administrative support to HR team and Director.• Provide CPR training on an annual basis as the in house CPR Instructor

• Recruit, interview, register and test quality employees for diverse positions in medical facilities. • Obtain background checks, drug test results and confirmation of licensing and certifications. • Ensure Federal I9 and WOTC compliance for all working employees. • Enter and scan all employee documents into a company specific web based program and update this information in another company specific DOS program. • Schedule classes and shift orientations for our employees at hospitals and confirm completion. • Provide qualified staff to medical facilities in the Denver metro area by confirming employee availability and contacting clients daily for updated personnel needs for available shifts and matching them into system to ensure proper billing and growth of our shift count.• Complete payroll information for our payroll department on a weekly basis, which includes contacting employees and clients for missing time cards and ensuring they are processed. • Cold calling new or previous clients and employees to meet or exceed branch goals for shift count and recruiting.

• Recruit, interview, register and test quality employees for diverse clientele.• Prepare and enter payroll for all working associates each week. • Ensure Federal I9 and WOTC compliance for all working associates.• Enter associate information into Isearch data base and noted associate sick and vacation days as needed. • Became certified as the worker’s compensation coordinator for two offices in the Denver area and trained new associates and all clients on Remedy safety and worker’s compensation procedure.• Provide all follow up with worker’s compensation cases in both offices until they were closed.

• Complete daily and monthly schedules, track attendance and received on-call duty one week per month for the nursing staff for call-ins. • Assisted the Staff Development Coordinator with screening, interviewing and hiring applicants. • General office duties included developing and implementing Excel spreadsheet reports for the Director of Nursing, copying and filing daily/monthly schedules for company record and completing monthly reports in reference to staffing for manager review.Staffing Coordinator/Weekend Manager, Central Staffing (Mariner Healthcare)• Team staffed for seven Mariner facilities each building has an average of seventy-five employees as well as fifty PRN staff members total. • I staffed for two Mariner Healthcare facilities, each building has a capacity of one hundred and ten patients. • Completed daily schedules as well as monthly schedules for the two buildings. • Contacted employees to fill shifts for call-ins and open shifts at all seven Mariner facilities as needed for team of staffing coordinators.