Mallery Wilburn Email & Phone Number

Cameron, MO, US

Riverside, Missouri, United States

• Leads the oversight and management of key enterprise and cross functional programs while driving cost savings, revenue growth, client success, and innovation.
• Works closely with all company departments and leadership to ensure on-time and successful implementation of company initiatives, meeting pre-established goals and driving long term results.
• Effectively and consistently communicates program updates to all stakeholders ensuring all parties are appropriately informed and engaged. Including scope, timelines, milestones, accomplishments, and issues.
• Assists with escalation of decisions so that projects move forward and avoid unnecessary delays.
• Ensures productivity of all program meetings by establishing clear meeting agendas, goals, expectations, and publishing post-meeting notes with clear action items and deliverables.
• Collaborates with Velociti’s Learning Management resources to facilitate development and execution of communication and training plans. Ensures all impacted parties are properly informed and trained on any changes.

Riverside, Missouri, United States

Serves as the lead operational point of contact for all customer account matters, oversees the customer’s account management and negotiates new sales, ensures a timely and successful project management experience so that customer needs and objectives are met, clearly communicates the progress of monthly/quarterly initiatives to both internal and external.

I manage the execution of deployments of telematics products in enterprise, middle, and small market companies. I develop and maintain schedules while managing/monitoring day to day responsibilities/activities of field technicians, report project statuses and updates to the Account Manager and Senior Project Management, plan, execute, and finalize.

Schedule and Manage day to day responsibilities/activities of field technicians. Communicate daily to Customer Service Representatives, Project Managers & fellow account team members. Interface with customer/clients on a regular basis. Maintain appropriate levels of communication with the customer to insure that the customer is well-informed before, during.

Fort Bragg, NC

Oversaw a full spectrum of administrative operations, systems, and programs. Worked with senior management to insure security policies and procedures were being followed by employees; created databases which increased accountability and efficiency of personnel actions and customer service. Developed an orientation, training, and counseling/mentorship.

Master Of Arts (M.A.), Human Resources Management/Personnel Administration, General

Bachelor Of Science (Bs), Psychology

High School Diploma

Activities and Societies: Basketball, Softball, Track, FBLA, FCCLA, FFA, Student Council, Band, Choir, and Academic Bowl