Mallika Singh Email & Phone Number

Pittsburgh, Pennsylvania, United States

- Conduct quality control of application information in Oracle CRM for underwriter processing and tofacilitate credit analysis.- Collaborate with underwriters, branch employees, the applicant verification team (AVT), and booking tofacilitate timely application decisioning and loan processing.- Communicate with applicants and branch employees to update application details for appeal requests,approvals, closings, and credit analysis to ensure information is accurate.

Pittsburgh, Pennsylvania, United States

Loan Support Associate II- Conduct quality control of application information documents in Genesis for underwriter processing and mail closing, to ensure completeness, accuracy and conformance to procedures and policies.- Interact with customers, while partnering with underwriters, branch employees, and other internal departments to route communications, documents, or other action items, to facilitate decision of an application in a timely manner. Identify and may address or resolve exceptions, escalating appropriately.- Refer calls to the appropriate department and scheduling customer appointments at local retail branches for loan closings;- Reach out to Underwriters to problem solve applications where required stipulations are involved

- Design system integration infrastructure for administration to facilitate time efficiency, management cohesion, and organizational performance.- Manage mailing list of over 400+ attendees, registrations, and surveys.- Upkeep invoices and newsletters for quarterly fiscal sponsor reports- Responsible for video post-production of storytelling workshops.- Creating social media templates to use to promote future Golden Door events

- Interpret in French for clients in Zoom meetings and over the phone to facilitate communication and understanding between parties- Translate information in English from flyers and text messages, to French- Occasionally translate information in English from flyer and text messages, to Spanish, Arabic, and Amharic.

- Coordinate all communication for projects between third parties and team, including email and phone communication, and scheduling virtual meetings.- Plan, monitor and supervise the progress of media projects for future promotional material.-- Support the development of media in a team through video editing with iMovie, scriptwriting, voice recording in English and French, and audio compilation with GarageBand.- Manage and collaborate with international native speakers in Arabic, Spanish, and Ewe to encourage participation in voice recording for video advertisements in their own language.- Supervise development team on weekly basis and monitoring progress to execute assigned projects within deadlines- Act as primary point of contact for customer queries and concerns- Plan and oversee projects to ensure they are completed in a timely fashion

Evaluated and graded 10-15 anonymous proposals, from any possible combination of Concurrent Sessions, CMTE's and Pre-Conference Institutes, for the hybrid 2022 MAR Conference in Harrisburg, PA.

- Provided community music therapy services to 42 adults and 6 school-age children and middle-schoolers, both in individual and group sessions, who were primarily refugees, immigrants, and asylee seekers, including 12 Holocaust survivors, in a trauma-informed care approach.- Led choir sessions, facilitated therapeutic self-care interventions (songwriting, tai-chi, and guided relaxations), and taught music lessons (ukulele and piano) and STEM activities.- Led 2 therapeutic workshop sessions, and presented at the National Music Therapy Conference on the benefits of music therapy on refugees and immigrants- Consecutive interpretation in and translated to French in live sessions and promotional material.- Maintained and organized file systems for the organization for quarterly fiscal sponsor reports.- Collaborated with an interdisciplinary team of coaching professionals, internationallinguistic interpreters, non-profit enterprises, music therapists, and educators.

Evaluated and graded 10-15 anonymous proposals, from any possible combination of Concurrent Sessions, CMTE's and Pre-Conference Institutes, for the virtual 2021 MAR Conference in Harrisburg, PA.

Brentwood, Pa

 Tutoring and supervising school-children in after school;  Planning and providing educational lessons and activities in/through art, science, math, music, community service, leadership, college readiness, 21st century skills, nutrition/wellness, physical exercise, and cultural awareness.

Brentwood, Pa

 Planning, writing, and implementing daily lesson plans;  Assisting the Camp Director with the day to day operations of the camp, parent communication, camper safety & supervision, and anything else required by the Youth Development Director; Organizing and leading a variety of small and large group activities each week: activities may include crafts, nature, songs, games, opening and closing ceremonies, swimming, archery, canoeing, Family Night, etc.;  Identifying and responding to camper behavior issues;  Ensuring that the site is compliant to all DHS licensing regulations, STAR 4 accreditation and American Camp Association requirements; Assisting in maintaining accurate program records including incident reports, logbook documentation, and daily attendance;  Knowing and understanding all emergency procedures associated with the camp program;  Knowing, enforcing, and following all safety guidelines associated with the camp and all program areas.

Greater Pittsburgh Area

• Deliver on-demand customer orders to their destination at a timely manner;• Be cordial and professional when talking to customers on the phone and in person.

Evaluated and graded 12-15 anonymous proposals, from any possible combination of Concurrent Sessions, CMTE's and Pre-Conference Institutes, for the 2020 MAR Conference in Cambridge, MD.

Pittsburgh

- Musician under Music Therapist supervision and collaboration at Arden Courts for a one-on-one client with Dementia/Alzheimer’s Create individualized musical experiences to help with self-expression Played a range of various emotional pieces for the client to express himself through an indirect musical medium by picking what he wanted to listen to and reminisce; Played a range of levels of difficulty duets with client for music appreciation, reminiscing, and meaningful musical connection; Collect documentation of client's assessment and progress Paid through a Grant supporting Private Practice Music Therapists.

Pittsburgh

 Certified as a Water Spider (wrapping and rebuilding pallets of packages to be sent in trucks later in the night), a Gatekeeper in Problem Solve (fixing damaged packages, salvaging items in damaged packages and reboxing them, and reprinting labels for packages sent to the wrong distribution center). Scored excellent scan rates, ranging above 140. Worked at Inbound (moved packages from the trucks to the conveyor belt), Sort Slide (sorted the packages from Inbound into four sorting categories), and AMZL (handed out destination packages to drivers for the Pittsburgh area), as well as being Jam Breaker (prevented overflow of packages on the conveyor belt from getting stuck and jamming the belt), Pick off (picked off packages belonging to a specific sorting category), Splitter (split the packages by destination), and Scanner (scanned the packages sorted by destination to a pallet specific to the package).

Pittsburgh

Age/Population: 18+ year-old young adults with ASD in an in-patient facilitySupervisor: Phillip Mauskapf, MS, MT-BC Objectively recorded observable data, assessing the data objectively, and separating personal and bias feelings out of data; Experience in writing an assessment report following HIPAA Guidelines and steps necessary for treatment; Experience in planning and leading sessions based on the data gathered during assessment, and evaluating clients based on their goals and objectives; Examples of interventions used: song choice activities leading to re-creating popular songs, re-creating songs with a Boomwhacker choir, movement to music using cabasas and shakers.

Bridgeville, Pa

Age/Population: 3-6 year-olds with ASD and/or developmental disabilities in an out-patient facilitySupervisor: Katie Harrill, MT-BC Objectively recorded observable data, assessing the data objectively, and separating personal and bias feelings out of data; Experience in writing an assessment report following HIPAA Guidelines and steps necessary for treatment; Experience in planning and leading sessions based on the data gathered during assessment, and evaluating clients based on their goals and objectives; Examples of interventions used: movement to music using ribbon hoops, song choice activities leading to re-creating popular songs, Boomwhacker experience to increase turn-taking and impulse control, re-creating simple tunes using bell chimes by reading music, and team trumpet playing through reading music.

Pittsburgh

Age/Population: geriatrics with Dementia/Alzheimer’s in residential palliative careSupervisor: Jessica Mull, MT-BC, CVW Practicum site was possible through a Grant; Experience in assessing and recording baseline data, and establishing goals and objectives for clients;  Experience in planning and leading 3 sessions based on the data gathered during assessment, and evaluating clients based on their goals and objectives; Examples of interventions used: songwriting, movement to music using ribbon wands and the stretch band, re-creating a song using hand-chimes, song choice activities from a presented list of five songs given to clients to either verbally choose or point from, and improvising through instrumental playing to songs played live with egg shakers, maracas, and cabasas.

Washington D.C. Metro Area

Age/Population: kindergarten and 4th and 5th graders with learning disabilities at a day school; young adults with ASD and/or developmental disabilities with Levine Music; geriatrics with Dementia/Alzheimer’s in residential palliative careSupervisor: Leanne Belasco, MS, MT-BC; Katie Myers, MM, MT-BC, EMT-B Experience in preparing and planning sessions and executing them; Examples of interventions used with young adults with ASD and/or developmental disabilities: movement to music using recorded music with scarves, making paper plate craft art with recorded music, re-creating songs using hand-chimes, conducting a song in sign-language, songwriting, a drumming experience involving playing and freezing with musical cues in songs played live, a storm themed referential drum circle, a body percussion experience, and a karaoke experience involving clients to pick a song and sing it in front of their peers with the recorded music of their choice; Examples of interventions used with kindergarten and 4th and 5th graders: a storm themed referential drum circle, making musical crafts with recycled materials, re-creating animal sounds on instruments, re-creating animal movements in a structured music intervention (singing songs, interactive story line, etc.), and going out for a walk to listen to the different sounds around and re-creating them in a drum circle; Examples of interventions used with geriatrics with Dementia/Alzheimer’s: songwriting and improvising through instrumental playing to songs played live with egg shakers.

Pittsburgh

Age/Population: 14-17 and 18-21 year-old students with ASD and/or multiple disabilitiesSupervisor: Eric Emmons, MMEd Objectively recorded observable data, assessing the data objectively, and separating personal and bias feelings out of data; Experience in planning and leading sessions based on the data gathered during assessment, and evaluating clients based on their goals and objectives; Examples of interventions used: movement to guided music instructions using tambourine shakers, music activity choices awarded to students following instructions and not disrupting the class, instrument petting zoo experiences where students can touch and play presented instruments, identifying sounds correctly with location of sound, and remembering and singing one syllabic word on beat with a song;

Pittsburgh

Age/Population: 3-5 and 14-19 year-old visually impaired students with additional disabilitiesSupervisor: Roger Thomas, M.Ed. Objectively recorded observable data, assessing the data objectively, and separating personal and bias feelings out of data; Experience in planning and leading sessions based on the data gathered during assessment, and evaluating clients based on their goals and objectives; Examples of interventions used with 3-5 year-olds: movement to music using egg shakers and live music to an original song written song, re-creating songs and playing them live to promote verbal and physical engagement, and Christmas recital with students choreographing and both dancing and singing to music to increase movement and promote self-improvement and independency to parents. Examples of interventions used with 14-19 year-olds: music activities involving vibrations to promote unity and cooperation and increase awareness of orientation, expand music genres to increase exploration and curiosity, and Christmas party with students dancing and singing to music to increase movement and overall feeling of the year ending;

Bachelor'S Degree, Music Therapy/Therapist, Gpa 3.36

Activities and Societies: Omicron Delta Kappa (ΟΔΚ) Phi Eta Sigma (ΦΗΣ)- Minoring in Philosophy and Psychology. - Studied Abroad in China.

Education record

Activities and Societies: Badminton

Education record

Activities and Societies: Jazz Band