• Leading a team of 20.• Developed team communications and information for meetings.• Planned rotas to maintain high service levels while minimising payroll costs.• Prepared a range of written communications, documents and reports.• Operational knowledge of java application troubleshooting as well as client-server software, server architectures and performance bottlenecks.• Resolved problems, improved operations and provided exceptional service.• Support experience of multiple applications running with a combination of Docker Containers.• Providing configuration tunings on process monitoring of various applications post to go live, in order to maintain high availability.• Strong analysis and understanding of the architecture of the project and application.• Worked closely with Development, Testing, Pre-Production and Production teams to align project deliverables within due dates and reporting issues.• Configuration, Deployment of (Web Application), and Performance Tuning & Monitoring.• Create, maintain, configure and tune services such as JDBC Data Sources and Connection Pools.• Collection of JVM statistics, garbage collection (GC) data for analyzing heap dumps, and thread dump to perform Root Cause Analysis and resolve problems. Performance Tuning of JVM.• Created plans and communicated deadlines to complete projects on time.• Trained and mentored employees to maximise team performance.• Supervised work of contracted employees to deliver work on schedule.

• Worked on Azure and AWS Cloud Technologies• Collaborating with engineering and development teams to evaluate and identify optimal cloud solutions.• Modifying and improving existing systems.• Educating teams on the implementation of new cloud technologies and initiatives.• Designing, developing and deploying modular cloud-based systems.• Developing and maintaining cloud solutions in accordance with best practices.• Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security.• Identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues.• Regularly reviewing existing systems and making recommendations for improvements.• Interacting with clients, providing cloud support, and making recommendations based on client needs.

• Identify opportunities for automation within software processes.• Worked on multiple automation projects to reduce manual efforts and increase team efficiency.• Automation Projects: Used Python, Django Framework, HelmCharts etco Communication Tool: o Secure Shello Service Locator

• Building a new environment as per the development team’s need.• Installation of SOA Suite, OSB and Weblogic application servers.• Analyze and solve if any issues related to the environment.• Help the Production team if they see any issues with environment.• Interacting with the component team for any issues.• Performance tuning of the environment.• Upgraded SOA platform from 11.1.1.6 to 11.1.1.7.• Using ansible playbook to complete the installation faster.• As part of capacity expansion, planning the no of hardware machines required as per the current trend.• Working with the H/W team, UNIX and DB team to get the required resources

• Supporting the WebLogic, JRockit, and Coherence product for the customer.• Handling all kinds of customer queries/issues which they face.• Handling customer escalations.• Reproduce the issues customers facing in-house and file a bug in detail with the development team for the fix.• Interacting with all regions (APAC, EMEA, NASA) customers and helped in fixing the issues.

• Managing 50+ Production and non-production Weblogic Domains• Building new infrastructure as per the client requirements• Analysed and reported performance measurements to demonstrate compliance with environmental policies and objectives.• Coordinated development and testing of military-ordered materials.• Achievements/Onsite experience: Received Cookie & Pat on Back awards. Worked a client site in Milton Keynes for a year

• Worked as a Tester, Pre-Production and Production Support engineer for java application.• Issue troubleshooting• As a Tester, involved in preparing the test cases as per the application document and executing the test cases.• Review the test case prepared by different testers and make changes if required.