Heavy focus on customer service and schedule maintenance for multiple stylists. Additional duties include accounting, payroll, and inventory reporting.

Scheduled international travel for Senior Management, including obtaining visa's. Coordinated virtual meetings for teams who had members in several different time zones. Compiled financial analysis for presentations.

Promoted to Administrative Manager while maintaining Executive Assistant responsibilities. Managed Human Resources department and created and implemented employee recognition program. Used conflict resolution to address personnel grievances. Analyzed budget reports and provided cost cutting options by reviewing vendor contracts. Member of COMSTAR’s Disaster Recovery team, responsible for organizing and communicating status and instructions to the staff in the event of a disaster within the organization.Assisted managers with hiring procedures, screening of candidates, and coordinating interviews. Wrote and discussed disciplinary actions, including terminations, completed new hire process and orientation, reviewed and maintained Employee Handbook. Facilitated headquarters move.

Served as liaison between CEO and staff. Prepared presentation slides and meeting materials; maintained calendar and scheduled meetings, conferences, events, and travel for Board of Directors, CEO, Management, Staff and Vendors. Observed strict company and personnel confidentiality. Processed time and attendance records for payroll; processed payroll via ADP; streamlined and enhanced payroll processing. Recorded minutes for Annual, Board of Directors, Committee, and Departmental meetings.

Processed data for employee benefit health insurance proposals and assembled health insurance and 401(k) formal proposals. Logged incoming prospects and maintained correspondence with clients.

Managed heavy caseload of open claims through time management and constant communication with clients and vendors. Emphasis on decision making using legal precedents.