Mallory B. Email & Phone Number

Greenville, New York, United States

In this position, I oversee all lodging & restaurant operations at the property. Managing & working along side all departments including guest services, housekeeping and events coordination. Selling, servicing and coordinating wedding events, guest room blocks and other venue activities. Continuing education, training and directing the hotel’s front-desk staff. Ensure that guests are treated courteously, that complaints and problems are resolved, and that requests for special services are carried out. Has strong interpersonal skills, as positive interactions with guests & hotel staff are a must, even in stressful situations.

Greenville, New York, United States

Primary duties including managing the school’s main office and interacts with staff, students, parents, and the community on a regular basis. On occasion may perform lunch duty, recess duty, or other monitoring of students. Position requires being flexible, and able to work with frequent interruptions. Organizes and manages transportation routes for students AM & PM. Corresponding with faculty, staff & parents via phone, email and in person.

Coxsackie, New York, United States

Intense customer focused environment. High levels of multitasking and organization required. Attention to detail greatly expected. Engaging in face to face consumer complaints and concerns as well as resolution management. Cash and Credit handling.

West Coxsackie, Ny

As a server in a fine dining restaurant, I learned to work in an extremely fast paced environment. I have been able to develop a special talent in individualizing each guests dining experience while in my care as to not make them feel rushed. Ensured that guests are enjoying themselves by checking in with them periodically and resolving any issues. Daily tasks including the polishing of all glass ware and silverware before service, setting up and closing of restaurant including kitchen, salad bar, dining room and the bar area.

Albany, New York Area

As a Client Relations Associate, I work with potential new clients in order to facilitate a positive professional relationship. Responsible for selling law firm consultations to potential new clients that have contacted the firm. Required to achieve sales goals on a monthly basis by educating potential client of the firm’s attorneys and legal services offered.

Albany, New York Area

Vault Teller and ATM Teller, responsible for all of the cash within in the branch including the replenishment of the ATM. Analyzed customer’s profiles and recommended bank products to the customer’s in an effort to grow the deposit base of the organization.

Albany, New York Area

Expected to be a customer experience leader as well as the operational leader of the branch. Major part in leading and managing teller team to achieve established operational, compliance and security standards. Guide branch on how to be compliant in daily handlings & educate on operational changes as they occur.Actively seek opportunities to provide an outstanding client experience to every client you serve, every time. Getting to know my clients to help them to achieve their financial dreams and anticipate their financial needs.

Lewiston/Auburn, Maine Area

Processed financial transactions with a high degree of accuracy. Meticulous, security conscious and high attention to detail. Ability to communicate effectively with customers and inspire confidence and be skilled enough to take care of customer assets and needs. Besides handling deposits and withdrawals, also change money, cash checks, sell traveler’s checks and money orders and collect loan and utility bill payments. Called upon to sell other bank services to customers.