Mallory Bishop Email & Phone Number

London Area, United Kingdom

• Co-authored and delivered experience design training aimed at improving internal strategy for 3 LEGO Leadership Teams in London and Denmark.• Designed and personally ran an immersive Retail Safari for LEGO Design Leadership in Copenhagen and over 50 Store Design Leaders in Barcelona.• Co-facilitated a yearlong transformation initiative within a LEGO Design Leadership Team through a series of five intensive boot camps.

London, England, United Kingdom

• Crafted concise summaries of client meetings, facilitating clear communication and alignment within the team.• Transcribed and analysed executive-level strategy interviews, extracting valuable insights to inform strategic decision-making.

• During the pandemic, played a pivotal role in transforming a traditional, workshop-based Experience Game into an interactive online format using Mural, allowing remote delivery.• Designed and curated the final version of a new online training game that engaged over 20,000 Zurich employees worldwide.

• Trained 29 Heads of Schools & 60 M&A staff at Cognita, building a common language for discussing effective experience design which contributed to a notable 5% Year-Over-Year growth in new joiners.• As part of a team of 3, provided specialized training to 252+ LEGO designers responsible for driving $1 billion+ in sales during 2020-3.

London

• Initiated role with data entry and progressively assumed more autonomy, evolving into responsibilities encompassing research, writing, and effective pitching.• Championed the development of STEM-focused learning modules, resulting in the successful motivation of secondary school students to pursue STEM careers. Earned outstanding feedback from one of Connectr's major clients.

• Gained expertise in innovation and experience design by actively contributing to B2B training workshops.• Broadened responsibilities to encompass research, strategizing, copywriting, content editing, and orchestrating workshop logistics.

Various

Leeds, United Kingdom

Part of a high performing retail team over the christmas period, helping deliver memorable shopping experiences and maintain the store’s amazingly high NPS score – north of 70 – despite how insanely busy it gets. Applied previous retail experience and firsthand knowledge of the LEGO brand.

Reading And Nottingham

Shop floor and till based duties both in local Tesco Express close to university and a Tesco Extra close to home. Building customer service skills with regulars and coping with hyper peak business during the Reading Festival.

London, United Kingdom

Willing pair of hands and brain seconded to different editorial teams at the UK's largest magazine publishers. Initially working on transcribing interviews and archive filing with Kerrang!, after which I was invited back to work with the Empire Magazine and Radio Times teams.

Reading, United Kingdom

Working weekends to earn money for a 1 month working holiday trip to Kenya (where I climbed a mountain!)

Professional Diploma, Digital Marketing

Postgraduate Diploma, Popular Music And Culture

Bachelor Of Arts - Ba, Film, Television And Media, 2:1