Mallory Bolander, Mba Email & Phone Number

Madison, Wisconsin, United States

Eurofins Food Chemistry Testing Madison, Inc.

Des Moines, Iowa, United States

Eurofins Microbiology Laboratories, Inc.

Des Moines, Iowa, United States

• Built, coached, empowered and mentored teams to achieve an engaged, committed workforce dedicated to serving our customers• Established and enforced key performance indicators (KPI) to satisfy customer expectations while adhering to budget and exceeding market standards• Provided strategic direction for execution of successful end-to-end improvement projects• Developed and sustained key supplier relationships as main point of contact for site

Des Moines, Iowa, United States

• Held responsibility for all business operations for Nutrition Analysis Center and served as primary designate to the Business Unit Manager• Strengthened commercial presence, defined markets and increased sales by creating Project Management inside sales team• Reviewed and executed complex request for proposals (RFP) and contracts for large, strategic clients• Attained considerably enhanced sample flow through the laboratory by establishing Lean programs within Sample Registration and Preparation • Spearheaded several system implementations for our lab site (two procurement systems, Biometric timeclock entry, business to business/machine to machine, electronic online ordering)• Served as IT key user for our lab site and possessed strong working knowledge of several software applications and systems (eLIMS, Bookmaster, ComLIMS, EOL, BI, CRM, eJIRA, D4, Lawson)

Des Moines, Iowa, United States

• Held responsibility for operations and production of Vitamins department while monitoring turn-around-times of tests within department to ensure on-time delivery of results to customers• Wrote and approved new methods, procedures and processes for department• Performed quality investigations with respect to out of specification results and non-conformances• Developed systems for the department to enhance efficiency, productivity, quality and safety

Des Moines, Iowa, United States

• Held responsibility for supervision of Vitamins department and acted as first in charge of department in absence of Department Head/Technical Manager• Assisted in several method validations including protocol, method, and report write-up• Created and validated numerous electronic forms and spreadsheets for lab use• Coordinated and organized daily work to be performed by team members

Des Moines, Iowa, United States

• Served as team leader in chemistry section of Vitamins department and as second in charge of department in absence of Department Head/Technical Manager• Delegated work load for chemistry section to align with turn-around-time goals and served as primary trainer of incoming staff• Performed vitamin test assays, including GLP sample types

Des Moines, Iowa, United States

• Performed testing for nutritional analysis of vitamin levels in various sample matrices• Operated instrumentation for analysis including spectrofluorophotometer, UV/VIS, HPLC, UPLC• Assisted with Good Laboratory Practices (GLP) method verification and validation

Master Of Business Administration (M.B.A.), Operations Management

Bachelor'S Degree, Interdepartmental Studies - Multidisciplinary Science