Prepared and led new employee orientation to familiarize with companypolicies and procedures.Recruited applicants for vacancies to fill open positions with qualifiedstaff.Communicated with supervisors to plan and review employeeevaluations.Reviewed, investigated and corrected errors and inconsistencies infinancial entries, documents and reports.Onboarded new employees in time reporting and payroll systems.Managed payroll for temporary, hourly, and salaried employees.Established employee payroll files and updated existing files with newinformation.Followed protocol for intake and accounting of large sums of cash andnumerous card transactions.Established company policies regarding management of daily cash totalsand security during busy times.Developed exceptional security procedures to prevent theft and maliciousactivity.SummarySkillsExperienceWorked with auditors to consistently comply with federal regulations.Handled money according to company policy.Greeted visitors or callers daily to handle questions or direct toappropriate staff.Documented and routed business correspondence to manage officepaperwork.Organized files, developed spreadsheets, faxed reports and scanneddocuments to bolster organizational workflow.Collected payments, issued receipts and updated accounts to reflect newbalances.Made orders for new office supplies based on demand and budgetaryrestraints.Maintained business records by updating customer information.Communicated with vendors and clients to facilitate timely payments andreduce outstanding accounts receivable.Applied mathematical skills to calculate totals, check figures and correctproblems with physical and digital files.

Executed updated marketing plans to increase branding exposure,customer traffic and sales.Formed impactful relationships with current customers while initiatingcold and warm calls with prospects.Greeted customers at arrival to build positive relationships and discussvehicles.Responded to inquiries from potential customers via email and telephone.Managed sales negotiations and financing options.Maintained high referrals and consistent repeat business due to first-ratecustomer service standards.Educated customers about sales processes, warranty requirements andservice standards.Finalized documentation for contracts, purchase receipts, vehicleregistrations and dealer files.Educated customers on special pricing opportunities and companyofferings.Documented conversations with customers to track requests, problemsand solutions.Managed and filed paperwork to transfer vehicle ownership title fromdealer to purchaser for new, used and wholesale sales.Collected purchase funds and verified confirmed lienholder payoff beforeprocessing title.

Assisted in overall day-to-day operations of store, including continuousdevelopment of effective store associates to achieve desired sales andresults.Completed frequent walk-throughs and directed team members to correctissues impacting store appearance or professionalism.Oversaw aspects of maintenance, inventory and daily activitymanagement.Set schedules and delegated assignments based on team strengths tooptimize floor coverage and service levels.Processed credit card, debt card, checks and gift certificate payments inelectronic computer systems.Counted tills at beginning of shift with start money and balanced andreconciled register, reflecting financial discrepancies, refunds and accountdeferrals.Exchanged and returned items, noting details in company database andplaced returned merchandise in bins for restocking.Redeemed coupons and cross-sold products to maintain customersatisfaction levels.Refilled and rotated items on shelves to maintain well-stocked inventory.Maintained cleanliness and presentation of stock room and productionfloor.