Mallory Covington Smith Email and Phone Number

Directed and implemented human resource policies and procedures. Assisted with reference checks and processed resumes. Analyzed user requirements, procedures, and problems with the electronic record system. Troubleshot computer, printer, and other peripheral problems. Detail-minded with a good eye for balance and organization.

Developed staffing plans, working schedules, budgets, and time lines.Residence Hall Director of the Year Nominee, 2017. Guided new employee orientations and supervised employee training. Assessed staff adherence to policy standards.

Coordinated with marketing and sales to prepare updates for internal website. Acquired excellent communication and interpersonal skills with the public and coworkers. Answered phones, greeted customers, and assisted students with inquiries. Created and edited newsletters, advertisements, and brochures utilizing a variety of desktop publishing programs.

Created bulletin boards and informational wall displays. Demonstrated diplomacy and forbearance in dealing with parents, students, and coworkers. Resident Assistant of the Year Award, 2016. Built rapport and trust quickly with residents and colleagues.