o Oversaw all program operations for a youth-focused workforce development program serving over 400 participants annually. o Created data-driven approaches to program management and evaluation, established agency metrics and methods of data-tracking toward goals. o Served as leader in the management of grants and funder relationships, supported grant-seeking efforts aimed at growing and diversifying the agency’s funding portfolio.o Managed agency finances and overall budget, created individual spending plans for private and government grant dollars.

o Managed all aspects related to the Efforts to Outcomes (ETO) database including; data collection, reporting, data tracking and analysis. Developed database updates aimed at improving end-user experience and the quality of data collected.o Ensured compliance with grant regulations and managed agency communications for funder outreach. o Tracked budgetary spend down to align with program needs and service goals, coordinated the allocation of funding to support the agency’s subsidized employment programming. o Provided support in all matters relating to payroll processing, data collection, database management, report submission, grant applications and record keeping.

o Provided support in all matters relating to payroll processing, data collection, database management, report submission, grant applications and record keeping.

Ensured program goals were achieved through effective data collection management and community outreach and marketing. Worked closely with the finance team to improve the accuracy and efficiency of the billing system.

Managed the recruitment and coordination of center volunteers and internship program, and provided front-of-house customer support to all center visitors.