Mallory Martinez Email and Phone Number

receiving incoming calls from doctors office and assisting them with intatiating preauthorization's for surgery's and radiology imaging.

Handle incoming calls from doctors’ offices and imaging facilities and provide assistance initiating authorization requests for radiology procedures, injections, surgeries.Take calls from doctor’s offices requesting to do a p2p with one of our physcians. Receive calls from pateints, doctor’s offices, health plans and imaging facalities reqeusting assistance with filing an appeal or to check the status of an appeal. Take incoming customer service calls from doctors’ offices, imaging facilities… Show more Handle incoming calls from doctors’ offices and imaging facilities and provide assistance initiating authorization requests for radiology procedures, injections, surgeries.Take calls from doctor’s offices requesting to do a p2p with one of our physcians. Receive calls from pateints, doctor’s offices, health plans and imaging facalities reqeusting assistance with filing an appeal or to check the status of an appeal. Take incoming customer service calls from doctors’ offices, imaging facilities, and patients and provide authorization request status. Place outbound calls to doctors’ offices to inform them of the status of ordered radiology procedures. Attach medical records to each case, for doctors’ review. Received awards for perfect attendance and customer evaluations. Promoted quickly. Show less

Processing referrals for United Health Care- Tricare beneficiaries for Doctors office visits, surgeries etc

go to patients homes and assist them with their daily needs such as showering and checking vitals