• A member of the initial leadership team of a new program within the organization.• Oversees and manages treatment milieu to ensure that life skills and leisure activities are in keeping with Youth Villages' treatment philosophy and treatment protocols.• Oversees educational program for assigned group including quality of teaching, behavior management, and adherence to the treatment model.• Supervises staff and maintains staffing levels for all shifts within the program to ensure safety of youth.• Implements on-the-job training for staff supervised and ensures that ongoing training occurs.• Ensures that all necessary reports, reviews, and other forms of documentation are completed in a timely manner.• Monitors budget for assigned groups.• Participates in treatment team meetings and ensures follow up of staff interventions.• Work with the Program Director and other supervisors in planning, leading, and carrying out an ongoing in-service training program for staff.• Evaluates program and staff effectiveness and designs and implements solutions on a systematic basis, empowering their teams to do the same.• Works with the Program Director, Clinical Consultant, Director, Clinical Services Director and others in matters pertaining to major critical events.• Serves as consultant to counselors in all areas of treatment assessments, treatment plans, and therapeutic interventions.• Provides liaison services with Department of Children Services, Mental Health and other community/state resources to ensure appropriate support services to residents and their families when appropriate• Meets with youth on individual and group basis as needed to assess and plan individual and group behaviors as needed.

• Responsible for overall campus management during shift.• Responds to and oversees crisis situations.• Works with Program Managers to assist in ensuring that milieu routines and treatment protocols are being implemented during the shift.• Oversees the night shift program including managing the supervision of the Night Supervisor, Night Assistant Supervisors, and Night Monitors.• Direct supervisor to the residential unit staff.

• Assist Program Manager with implementation of courtyard program.• Responsible for the direct supervision, training, and development of a team of Teacher-Counselors. Provides performance appraisals and corrective / disciplinary action as needed.• Participates as a member of the leadership team.• Assists in the ongoing training of staff member in Crisis Prevention Intervention techniques.• Ensures staff are implementing the scheduled milieu activities.

• Assist supervisor in training staff through orientation of new staff and on-going staff development.• Ensure that staff are implementing scheduled milieu activities. Assist staff with planning and leading recreational activities.• Provide positive leadership through role modeling for both staff and youth.• Assist with the admissions process, emergency drills, and training in transportation of youth.• Role models proper Crisis Prevention Intervention during crisis situations.

• Teach the youth necessary life skills and provide for their physical daily care.• Assist in treatment planning for each child.• Conduct daily documentation such as contact notes, milieu notes, life skills notes, and critical incident reports.• Improve youth’s behavior through coping skills and other therapeutic interventions.• Use proper Crisis Prevention Intervention to intervene in crisis situations.

• Plan and execute case work activities related to assessment and investigation of child protective services reports• Assess risk and manage safety threats to children who may have experienced abuse and/or neglect.• Gather and assess information, conduct interviews, make required face-to-face contacts with children and families, engage children and families in development of safety plans, assess services, ensure needed services are linked to care providers, document activities for case file, participate in supervision and legal consults, prepare court documents, testify in court, collaborate with law enforcement and service providers, and participate in multidisciplinary agency meetings.• Participated in trainings related to child welfare services, legal proceedings and trial preparation, signs of safety, sexual abuse, drug addiction, and gang awareness.• Greenville County DSS “Best All Around Investigator” award (2013-2014).

Unit Counselor• Responsible for training and supervising unit staff and developing the unit program on the adolescent girls unit. Rotated shifts with other unit counselors as counselor-on-duty to be in charge of all units, both staff and patients, in the residential treatment program. • Worked as a part of a treatment team to develop patient treatment plans, complete monthly treatment updates, and communicate with patients’ families and case workers about patient progress in the residential treatment program.• Member of the Leadership Team and the Restraint & Seclusion Performance Improvement Committee for the residential treatment program.• Trained staff in Therapeutic Crisis Intervention. (Therapeutic Crisis Intervention – Certification #3-SP – Trainer – October 2009 – October 2012)Mental Health Associate• Responsible for daily monitoring and care of adolescent residential patients; including documentation, group facilitation, and implementation of daily unit program. Responsible for teaching patients daily life skills and positive coping skills.• Responsible for providing therapeutic interventions and crisis management when necessary; trained in Therapeutic Crisis Intervention and the MANDT System.Outpatient Administrative Assistant • Responsible for office duties in both the residential and outpatient departments. Acted as a liaison between the physician and patients, families, and other providers. Responsible for referral intake, admissions, appointment scheduling, patient registration, medical records, billing, and customer service.