Mallory Romano Email and Phone Number

Maintained clean workstations to adhere to health and safety guidelines. Highlighted store promotions, answered questions, and handled transactions. Learned about brewing methods, beverage blends, and food preparation techniques to improve customer service and product quality. Greeted and interacted with new and regular customers.Created attractive layouts for food and beverage displays. Made and served specialty coffee and tea beverages. Sold coffee, tea blends, and brewing equipment while educating customers about brewing methods. Trained new employees regarding food and drink preparation and store procedures. Located and prepared mobile and delivery orders using the company software system. Ground coffee beans, brewed coffee and tea, and prepared baked goods.Restocked napkins, straws, and sleeves in bar and dining areas. Collected store trash and transported bags to appropriate receptacles. Handled and adjusted espresso machines to prepare orders correctly. Cleaned and sanitized bathroom stalls, floors, and sinks. Notified supervisors of equipment malfunctions and performed preventative maintenance. Assisted with store deliveries by moving items and equipment to appropriate store locations. Handled refunds and remade incorrect drinks to improve customer experience. Prepared beverage and food products in compliance with company recipes and guidelines. Labeled store products and kept track of expiration dates. Discarded ruined and expired ingredients and food items.