Mallory Smith Email & Phone Number

Denver, Co, Us

East Hartford, Connecticut, United States

East Hartford, Connecticut, United States

Coaches a team of 5 service representatives in reaching sales and service goals. Underwrites insurance applications.

Lincoln, Rhode Island, United States

St Paul Park, Minnesota, United States

Supported 370 employees in a refinery for a Fortune 100 company, gaining generalist experience in labor & employee relations. Led onboarding of 18 operators managing all pre-employment requirements including onsite testing, resulting in qualified hires. Developed a detailed schedule, PowerPoint, and Activity sheet for intern onboarding implemented for Fall 2020 interns.Reviewed 100 policies and developed a new condensed, state-compliant handbook aligning St. Paul Park refinery to MPC.Gathered information and prepared for employee interviews to assist in three successfully conducted labor investigations. Collaborated with HR interns across six refineries that proposed a unified refinery performance review process and form. Assisted with the grievance and investigation processes for several cases to help labor relations.Organized a Pilot Group for a LinkedIn Learning Training Initiative, accelerating MPC’s use of modern training platforms.

Grand Forks, North Dakota, United States

Designed and led one-hour yoga sculpt classes for 15-30 students ages 14-70 in a heated room. Obtained certification and helped staff a new location, assisting in the expansion of Haute Yogis business. Cultivated a positive coaching relationship with clients resulting in personal class sizes increasing by approximately 33%.

Grand Forks, North Dakota, United States

Worked on three research projects with duties of conducting participants and gathering and analyzing data.Prepared and presented research about Multiracial Identity and Depression at the 2019 UND Northern Lights Conference.Evaluated information and operated SPSS software to conduct data analysis assisting in reaching conclusions.

Fargo, North Dakota, United States

Welcomed country club members personally, while serving food and beverages in a facility that seated 80 members. Facilitated the process to devise and implement a system that made compensation more equitable. Developed a strong connection with members and anticipated their requests, increasing personal sales 25%.

Master Of Human Resources, Human Resources Management/Personnel Administration, General

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Delta Gamma, Student Psychological Association, Order of Omega Honor Society