Fairfield by Marriott — Van, TX Fairfield by Marriott — Tucumcari, NMFairfield by Marriott — Burlington, COMicrotel Inn & Suites — Sweetwater, TXMicrotel Inn & Suites — Pecos, TXSuburban Extended Stay — Midland, TX

Courtyard by Marriott -- Lufkin, TexasCourtyard by Marriott -- Tyler, TexasHoliday Inn Express & Suites South -- Tyler, TexasHoliday Inn Express & Suites -- Terrell, Texas

Manage up to 1,300 square feet of meeting space, supervise and coordinate meetings up to 100 people; continually build relationships with key customers and prospect accounts; handle all group reservations and inquires; negotiate rates for corporate accounts; responsible for all accounts receivable and payable; attend weekly revenue management calls to make sure we are increasing occupancy and maximizing revenue; perform daily cold calls and outside sales calls; responsible for RFP’s

Manage up to 1,300 square feet of meeting space, supervise and coordinate meetings up to 100 people; continually build relationships with key customers and prospect accounts; handle all group reservations and inquires; negotiate rates for corporate accounts; responsible for all accounts receivable and payable; attend weekly revenue management calls to make sure we are increasing occupancy and maximizing revenue; perform daily cold calls and outside sales calls; responsible for RFP’s

Responsible for answering all incoming calls and transferring to the appropriate department; made and confirmed reservations, guest check-in and check-out; responsible for conducting courtesy calls within 20 minutes after guest check-in; developed strong multi-tasking skills; communicated with housekeeping to inform of stay overs and departures for the day; completed daily checklist and maintained cash drawer for shift; received and resolved guest complaints; responded to guest requests in a timely manner; establish form of payment and collect bills and payments for guest rooms and direct bill accounts; ensure overall guest satisfaction.

Scheduled 30-100 patients daily for Tyler medical office and branch offices in surrounding communities. Took detailed information from new patients and updated records of established patients. Informed patients of practice policies, including information about HIPAA regulations and medical records. Provided general directions for patients; Pulled and archived medical records, updated mailing lists for over 7,500 patients, and ran errands for the clinic. Assisted in preparation of next-days’ work, assembled billing paperwork, and scheduled patient appointments during the schedulers’ lunch breaks.