Mallory Campling Email & Phone Number

London, Ontario, Canada

Responsibilities:Strategic Leadership: Spearheaded the sales department, contributing to the overall strategic planning and growth of Blue Jay Irrigation. Collaborate with senior leadership to develop and implement business strategies in a high-growth environment.Team Management: Managed a team of sales professionals, providing coaching, training, and performance evaluations to ensure team goals and individual targets were met or exceeded.Customer Relationship Management: Cultivated and maintained strong relationships with key clients, ensuring high levels of customer satisfaction and repeat business. Addressed client concerns and facilitated conflict resolution.Sales Strategy Development: Developed and executed comprehensive sales plans to drive revenue growth. Analyzed market trends and competitor activities to adjust strategies as needed.Joint Venture Partnerships: Successfully onboarded joint venture partnerships, integrating them into successful business units. Ensured seamless collaboration and alignment with company goals.Marketing Collaboration: Worked closely with the marketing team to align sales strategies with marketing campaigns, including product launches and promotional activities.Reporting and Analysis: Prepared detailed sales reports and forecasts for senior management. Utilized CRM systems to track sales performance and identify opportunities for improvement.Budget Management: Managed the sales department budget, optimizing resource allocation and expenditure to achieve financial targets.Training and Development: Implemented training programs to enhance the skills of the sales team, ensuring up-to-date knowledge of products and industry trends.

Canada

Deal Structuring: Structured deals to maximize profitability and consistently achieve sales targets.Product Presentation: Provided customers with thorough explanations of aftermarket products, including insurance options, warranties, and appearance protection packages.Loan Oversight: Managed customer loan applications, ensuring smooth processing and approval.Documentation Management: Completed all dealership and bank documentation for various deals, including finance, lease, cash, and subprime agreements.Trade-In Processing: Conducted lien checks on all trade-in vehicles and confirmed payoff amounts.Financial Relationships: Established and maintained strong relationships with financial institutions and manufacturers to secure competitive rates and programs for customers.Interdepartmental Collaboration: Fostered an ideal working relationship between the financial services office and the sales team to maximize departmental profitability.Leadership Support: Provided support as needed by filling in as the Sales Manager.

London, Ontario

Sales Leadership: Motivated and led a sales team to consistently achieve and exceed sales goals and targets.Customer Service: Guided customers alongside their brand ambassadors to help them find the perfect vehicle.Meeting Facilitation: Organized and facilitated various sales meetings to empower staff, stay on course, motivate, and educate the team.Administrative Duties: Maintained detailed sales logs, managed commission payroll, and monitored inventory levels.Lot Maintenance: Handled the merchandising of vehicles to ensure an attractive and organized lot.Marketing & Branding: Developed and executed monthly marketing campaigns in collaboration with manufacturer programs to drive sales.Employee Management: Responsible for hiring, training, and coaching employees to ensure a high-performing sales team.Internet Sales Management: Managed all internet leads and responses to maximize online sales opportunities. Key Achievements: PROFESSIONAL PROJECT: Future Retail Model “One Price”One Price Sales Process:Role: Represented front-end processes for a dealership with under 50 employees.Innovation: Collaborated to reinvent the vehicle purchasing process, introducing:Negotiation-free, upfront pricingReturn policyCommission-free salesWritten offers to purchase carsOutcome: Successfully rolled out the concept in 2017, achieving:Higher gross profit on both the front and back end of dealsImproved customer experience scoresIncreased sales volumeHigher inventory turnoverEnhanced employee satisfactionCentralized Inventory Hub Development:Role: Assisted in the concept, design, and implementation of a centralized inventory hub within the Pfaff Automotive Group.Responsibilities:Managed inventory and priced vehicles according to market demandsOutcome: Achieved significant results, including:Increased inventory of pre-owned vehiclesFaster turnover of pre-owned vehiclesHigher gross volume on the front end

Airport Automall

Structure Deals for maximum profitability; achieve sales targetsProvide customers with through explanations of aftermarket products; Insurances, Warranties, Appearance Protection PackagesOversee customer loan applicationComplete all dealership and bank documents for various deals; Finance, Lease, Cash, Subprime Perform lien checks on all trade-in vehicles and confirm payoutsCreate and maintain relationships with financial sources and manufacture to ensure competitive rates and programs for customersDevelop ideal working relationship between the financial services office and sales team to maximize profitability in each departmentFill in on an as-need basis as the Sales Manager

London, Ontario, Canada

Retail Sales Team Management: Directed the retail sales team, including hiring, training, and coaching to achieve optimal performance.B2B Operations: Managed business-to-business operations, adhering to budget guidelines and utilizing sell-through reports to create purchase orders from various vendors.Vendor and Brand Relations: Developed and maintained strong relationships with vendors and brands to ensure effective collaboration and support.Market Analysis: Anticipated buyer interests by attending various trade shows and staying informed on industry trends.Purchase Negotiation: Negotiated purchase orders, securing guaranteed sell-through, off-season discounts, exchange contracts, and volume price breaks to optimize profitability.Product Design: Created in-house product designs to align with market trends and customer preferences.Social Media Management: Managed social media content to enhance brand visibility and engagement.Payroll Management: Oversaw payroll processes to ensure accurate and timely compensation for employees.Inventory Management: Supervised inventory management to maintain optimal stock levels and reduce waste.

Customer ServiceMerchandising of various productsReceiving shipments; tracking, tagging, pricingPerform management duties when Manager is off-site