Helping Tax Pros make their busy season less busy by automating their critical systems and processes.

• Acts as a fractional COO for multiple online content creators• Creates objectives for business growth and develops plans for clients that move their business forward and stay ahead of the curve• Oversees all operations and business activities for each individual client custom tailored to their goals and area of business• Developed an innovative onboarding system for use with new consultants within a direct marketing company• Aligned objectives with strategies to grow an Etsy storefront from zero orders to over 500 in less than six months• Consult on business ideas and new ventures including retreats, workshops, books, themed gift boxes, cosmetics, and baking items• Analyze problem areas and develop solutions & action plans to quickly and efficiently resolve them with minimal disruption to the end user and client• Keep abreast of industry trends to share with clients to stay ahead of their game!

• Scaled staffing from 1 to 9 in only 10 months• Built out a successful educational online course from scratch with no prior experience in the Kajabi platform• Migrated an entire firm out of one CRM into another more well suited for the market• Implemented a new CRM system from the bottom up, including training the entire staff and clients• Planned and coordinated all logistics for luxury retreatstrainings• Maintained relationships with clients, partners, and vendors through growing pains of a rapidly growing firm• Tracked metrics for all income based activities to ensure visibility to entire executive team• Coordinated logistics for expo appearances nationwide including booth design, procurement, scheduling, and travel schedulestrack ROIs on projects • Increased SOP library from zero to over a hundred within 3 months, to include print materials as well as video instruction• Created training materials and opportunities to clients as new systems were being introduced to promote compliance and comfort

• Actively support the Company’s commitment to safety and its “Core Values.”• Represent the Company at all times with high moral standards while adhering to the Company’s “Code of Business Conduct and Ethics.”• Uses Penta, OnBase, Share Point, Sequel Server or other company business system and other available reports to expedite suppliers for on-time deliveries for assigned projects.• Contacts suppliers and updates progress / expediting reports on daily basis.• Maintains logs with schedules, progress, and shipping status of materials and equipment and reviews results with Procurement Manager and Project Management.• Issues regular expediting status reports as required.• Visits suppliers from time to time to verify status of progress or review corrective actions.• Coordinates QA releases of major equipment.• Coordinates shipping with procurement and with logistics.• Takes positive steps in consultation with Project Management when possible to improve vendor performance as demanded by schedule.• Coordinates issue of Non-Conformance Reports on unsatisfactory performance of suppliers warranting corrective measures.• Executes receiving transactions in Penta or other company business systems.• Supports supplier performance evaluation process with SQL Server reports.• Represents procurement in the project meeting as required.

• Responsible for the purchasing and coordination of components for manufactured goods between the vendor and/or those supplied by the customer; including, but not limited to, purchase order creation, bid requests, and necessary forecasting.• Manages creation of all build of material profiles for all finished goods, including distribution to customer regarding review, edits, and sign-offs.• Coordinates and expedites the flow of work and materials within or between departments according to the production schedule. • Confers with department supervisors to determine progress of work and completion dates.• Compiles reports on progress of work, inventory levels, costs, and production issues.Prior Internal Roles Include:- HR Administrator- Administration Manager- Account Specialist- Sales Support- Customer Service Representative

• Provided friendly and warm customer service to all guests• Considered register responsible and able to process returned merchandise• Performed cash register audits• Assisted customers with personal shopping services• Managed fitting room operations• Processed incoming merchandise to prepare for the sales floor• Maintained position as a second job for entire length of employment while working full time elsewhere.

• Achieved third highest classroom growth of twelve classrooms as first year teacher• Served as in-house liaison for student mentoring program with Family Guidance• Recognized as one of the top five classrooms in Pennsylvania with highest active minutes in Adventure to Fitness program• Facilitated student-led Warehouse operations during MicroSociety for student-led ventures to purchase raw materials for production of goods• Incorporated MicroSociety connections into all lessons and objectives• Served on the professional development committee• Led school-wide morning meeting to promote community in a town hall style• Analyzed data frequently in order to continuously drive classroom instruction• Implemented inquiry-based and cross-curricular lessons

• Participated for two consecutive summers• Facilitated service learning projects with upper elementary student in the Pittsburgh Public School District• Promoted positive social change through the empowerment of young people across the Pittsburgh region• Educated youth on social issues that directly relate to service projects and areas of interest/concern• Participated for two consecutive summers

• National program for low income families• Obtained Family Development Credential• Administered and scored Ages and Stages 3/Social Emotional Development Assessment• Created developmentally appropriate learning centers• Followed Early Childhood Environmental Rating Scale• Utilized family home visits as a way of connection with the families and fully assessing the needs of the whole child and family

• Coordinated all in store events• Led workshops educating customers on product use• Provided personalized shopping experiences based on customer's individual needs