Mallory Combs Email & Phone Number

Summerville Sc

Maintained data integrity in the church management software Fellowship One Answered telephone and gave information to callers, took messages, and transferred calls to appropriate individualsSupported staff in organizing church wide and youth events for up to 2,000 peopleCreated and maintained relationships with the students in the youth department to help strengthen their relationship with God

North Charleston Sc

Started as a front desk agent and then promoted to Sales CoordinatorAssisted Sales Manager with daily reports, occupancy and rate informationResearched possible sale leads and followed up with potential clientsFiled and maintained guest records, contracts and rate agreements

North Charleston, Sc

Anticipated needs of guests and supplied with appropriate measures Created intentional relationships with guest during their stay at hotel

Create meaningful relationships with guests during check in and at evening reception.Ensure complete guest satisfaction.Implement high integrity and work ethic during routine shift. Gain experience with managing the realities of the hotel industry.

Rotated between the banquet department, the front desk and housekeeping. Worked with each department manager and learned the skills needed to be successful in that department. Developed my own style of management based on the management styles observed.

Learned how to operate the Opera PMS system.Developed stronger communication skills and gained a sense of professionalism. Prepared me for the realities of the hotel industry by dealing with real life customer service situations.