Mallory Curry Email & Phone Number

Agency Services division acquired by Education Dynamics

Marketing: Corporate Brand-Collaborate with advertising agencies to develop online and digital marketing pieces, such as emails and microsites, as well as promote the brand essence-Perform comparative research to supplement the creation and improvement of Sprint’s online and digital marketing-Manage reporting-Event planning

Marketing: Base Managment-Analyzed customer feedback research and made recommendations to improve customer experience-Conducted field research to benefit customer experience and marketing strategies-Created educational collateral based on customer feedback research for in store, point of sale use-Developed and implemented new strategy for retail store.

Channel Management -Analyzed frequent channel issues and organized information into graphs, spreadsheets, and reports -Made recommendations based on analyses to improve customer experience and call center efficiency -Delivered data to supervisors for problem solving -Monitored calls in Customer Service and Sales centers

-Planned and performed weekly promotional events that included speaking with the public and distributing promotional marketing products at various remote sites-Organized and managed promotional inventory