Mallory Gorder, M.S. Email & Phone Number

Bethesda, MD, US

• Selling 100-300 peak guestroom programs for the newly transformed Sheraton Phoenix Downtown. (Check us out - we're the flagship for the global branding transformation of Sheraton!)

Bethesda, MD, US

• Proactive solicitation for new, repeat, and upsell business
• Property site tours (conducted 150% over # site tours to goal; closure at 160% to goal)
• Growth of existing account business through prospecting and collaboration with all sales channels
• Business pull-through exceeding revenue goals (met or exceeded all individual KPIs during tenure)

Bethesda, MD, US

• Negotiated group business, including preparation and execution of contracts and addenda, exceeding all quarterly and annual sales goals during tenure.
• Pilot program seller for "after hours" program - managed inbound inquiries for 550+ properties in U.S. Successful pilot increased speed-to-market response times and business closure, resulting in permanent department.
• Re-solicited past customers to sell future business and prospect for additional leads

Bethesda, MD, US

• Provided administrative support for regional sales team of 9 managers at 13 hotels
• Formulated sales-related documents and agreements
• Processed and analyzed reports to track sales metrics and financial data
• Prepared and distributed sales leads to managers, serving as a “lead catcher” during after-hours shifts for pilot program. Successful pilot resulted in permanent program implementation.

Bethesda, MD, US

• Served as hotel's manager on duty
• Achieved property goals by implementing revenue-generating plans
• Planned and executed trainings and coaching opportunities for front office team

• SaaS project management
• Digital marketing support
• Internal and external knowledge base development
• Manage event planning and execution for SaaS educational and networking programs

Northbrook, IL, US

• Used strategic sales skills and tailored service to achieve store goals
• Increased product knowledge through testing and demonstration of items
• Maintained sales floor organization and cleanliness

Santa Barbara, CA, US

• Class of 2012 Representative (2012-2018) - maintained alumni awareness of class news and events
• iGive Co-Chair (2011-2012) - harnessed 80% class participation in $6,000.00 fundraiser for class gift
• Urban Initiative Co-Director (2011-2012) - promoted urban ministry partnerships on and off campus
• Phonathon Caller (2009-2012) - solicited alumni and friends of the college for donations & legacy planning

Forest Falls, CA, US

• Established meaningful long-term relationships with church and ministry leaders
• Managed inbound and outbound leads to coordinate retreats, resulting in over 100% revenue achievement
• Hired, trained, and retained staff for seasonal programs
• Created and facilitated camp programs for up to 600 weekly guests for 10-week seasonal periods

Master Of Science - Ms, Hospitality And Tourism Management

Hotel Manager: Leadership, Supervisory Skill Builders

Certificate, Hospitality And Tourism Management

Bachelor Of Arts, Religious Studies

Education record