Mallory Hagel
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Mallory Hagel Email & Phone Number

Director of Customer Experience | Long-Term Care, Stakeholder Relations at SEIU 775 Benefits Group
Location: Eastsound, Washington, United States 12 work roles 1 school
1 work email found @myseiubenefits.org LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Role
Director of Customer Experience | Long-Term Care, Stakeholder Relations
Location
Eastsound, Washington, United States
Company size

Who is Mallory Hagel? Overview

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Quick answer

Mallory Hagel is listed as Director of Customer Experience | Long-Term Care, Stakeholder Relations at SEIU 775 Benefits Group, a company with 147 employees, based in Eastsound, Washington, United States. AeroLeads shows a work email signal at myseiubenefits.org and a matched LinkedIn profile for Mallory Hagel.

Mallory Hagel previously worked as Director of Customer Experience at Seiu 775 Benefits Group and Care Provider Division Director at Seiu Local 503. Mallory Hagel holds Bachelor Of Arts - Ba, Political Economy And Social Movements from The Evergreen State College.

Company email context

Email format at SEIU 775 Benefits Group

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{first}.{last}@myseiubenefits.org
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Profile bio

About Mallory Hagel

With over 10 years of progressive leadership experience, I am currently the Director of Customer Experience at SEIU 775 Benefits Group, where I focus on stakeholder relations, long-term care policy, and customer experience. My mission is provide an excellent experience for our partners through innovative strategies, rooted in the values of equity, inclusion, and empowerment. These principles resonate deeply with the culture at the Benefits Group, allowing me to contribute diverse perspectives and drive meaningful change within the organization.In my role at SEIU Local 503, I led a division that set national standards through strategic campaign negotiations, and I was instrumental in the rapid deployment of critical resources like COVID testing and PPE for Oregon's long-term care workforce. This experience, alongside my leadership in developing a new dues payment processing system, showcases my commitment to improving systems and processes for enhanced user experiences, while prioritizing the needs of a workforce that values simplicity and accessibility.

Listed skills include Leadership, Team Building, Consulting, Grassroots Organizing, and 35 others.

Current workplace

Mallory Hagel's current company

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SEIU 775 Benefits Group
Seiu 775 Benefits Group
Director of Customer Experience | Long-Term Care, Stakeholder Relations
seattle, washington, united states
Employees
147
AeroLeads page
12 roles

Mallory Hagel work experience

A career timeline built from the work history available for this profile.

Director Of Customer Experience

Current

Portland, Oregon Metropolitan Area

May 2022 - Present

Care Provider Division Director

  • Oregon's Public Service and Care Provider union, representing 72,000 workers across the state.
  • Lead overall governance, strategy, vision and program for the 35,000 in home care providers represented by SEIU Local 503.
  • Lead campaign and negotiations resulting in a national standard-setting contract.
  • Recruited, hired, and trained a new division leadership team creating a more resilient division with an emphasis equity and inclusion.
  • Partnered with benefit trusts, employers and the State of Oregon to rapidly deploy covid testing, emergency PTO, PPE and other benefits to the longterm care workforce in Oregon.
  • 4 direct reports overseeing 9-20 staff.
Aug 2019 - May 2022

Innovations Coordinator

Portland, Oregon, United States

  • Program Manager for the development of new dues payment processing system, leading coordination with internal and external stakeholders.
  • Worked with developers and consultants to assure that new and existing FinTech would result in positive user experience for an aging workforce with limited technological literacy.
Aug 2018 - Aug 2019

Community Engagement Manager

Eastsound, Washington, United States

  • OPAL CLT is creating a stable supply of permanently affordable housing to maintain the character, vibrancy and diversity of the Orcas Island community.
  • Project manager for Community Loan Fund, locally 'crowd-sourced' mortgage option as a solution to affordable housing.
  • Built the winning campaign for a groundbreaking affordable housing funding mechanism, engaged nonprofit organizations and built coalition across community stakeholders.
Jul 2017 - Jun 2018

Alaska State Director, Care Not Chaos

Anchorage, Alaska, United States

  • Secured Senate vote to block the Trump administration's alternative to the Affordable Care Act, saved 33 million Americans from losing the healthcare coverage.
  • Coordinated political strategy with lobbyists, local and national labor leaders, and community organizations.
Mar 2017 - Jul 2017

Chief Of Staff

Seattle, Washington, United States

  • Working Washington is a statewide workers' organization that fights to raise wages, improve labor standards, and change the conversation about wealth, inequality, and the value of work.
  • Set organizational human resources strategies, creating and implementing new policies and procedures
  • Served as thought partner to Executive Director in developing organizational strategies and solving immediate problems.
  • Head of labor relations and employee engagement, for collective bargaining negotiations, disciplinary and grievance procedures, and the labor-management committee.
  • Trained and coach managers as they lead the successful campaign to pass Secure Scheduling legislation and additional public policy initiatives.
May 2016 - Nov 2016

Leaders In Action Field Manager

Seattle, Washington, United States

  • SEIU 775 represents more than 45,000 long-term care workers providing quality home care, nursing home care, and residential services in Washington and Montana.
  • Built and managed leadership development program for 40,000 caregivers across Washington, successful reaching ambitious quantitative and qualitative goals.
  • Lead the field work and grassroots advocacy efforts to block cuts to medicaid services and protect workers benefits during the recession.
  • Lead year long campaign to sign up new union members and reach organizational goal of 80% membership.
  • 10 permanent direct reports, up to 50 additional for specific campaigns, and a consistent volunteer base around 1,000.
Sep 2012 - Feb 2015

Leaders In Action Lead Organizer

  • Lead organizer for a team of 9, leading projects, program and staff development, with an intentional focus on building a positive team culture and equity and inclusion.
  • Successfully negotiated Collective Bargaining Agreement with hostile employer through the federal mediation process.
  • Innovated internship and paid development opportunities for union members to build and grow their leadership.
  • Created successful standardized trainings and programs for staff and union members.
Sep 2010 - Sep 2012

Leaders In Action Organizer

Seattle, Washington, United States

  • Staff organizer for approximately 7,000 workers across multiple counties.
  • Initiated legislative district organizing model that became the standard for homecare organizing.
Feb 2010 - Sep 2010

Organizer In Training

Houston, Texas, United States

  • Internal organizer with Houston Public Employees union as part of the organizer in training program.
Nov 2009 - Feb 2010

Organizer

Tacoma, Washington, United States

  • Successfully organized deli and childcare workers for grocery workers' union in the South Puget Sound.
Sep 2008 - Sep 2009

Corps Member

Perrypoint, MD

  • National program to strengthen communities and develop leaders though projects designed for direct, team-based service.
  • Worked throughout the Northeast and South on various service projects, including Hurricane Katrina recovery, Habitat for Humanity and the YMCA.
Jan 2006 - Jan 2007
Team & coworkers

Colleagues at SEIU 775 Benefits Group

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1 education record

Mallory Hagel education

FAQ

Frequently asked questions about Mallory Hagel

Quick answers generated from the profile data available on this page.

What company does Mallory Hagel work for?

Mallory Hagel works for SEIU 775 Benefits Group.

What is Mallory Hagel's role at SEIU 775 Benefits Group?

Mallory Hagel is listed as Director of Customer Experience | Long-Term Care, Stakeholder Relations at SEIU 775 Benefits Group.

What is Mallory Hagel's email address?

AeroLeads has found 1 work email signal at @myseiubenefits.org for Mallory Hagel at SEIU 775 Benefits Group.

Where is Mallory Hagel based?

Mallory Hagel is based in Eastsound, Washington, United States while working with SEIU 775 Benefits Group.

What companies has Mallory Hagel worked for?

Mallory Hagel has worked for Seiu 775 Benefits Group, Seiu Local 503, Opal Community Land Trust, Seiu 775, and Working Washington.

Who are Mallory Hagel's colleagues at SEIU 775 Benefits Group?

Mallory Hagel's colleagues at SEIU 775 Benefits Group include Richard Seven, Molly Mcneely, Amanda Fitzsimmons, Stormey Miles, and Daniel Dudley.

How can I contact Mallory Hagel?

You can use AeroLeads to view verified contact signals for Mallory Hagel at SEIU 775 Benefits Group, including work email, phone, and LinkedIn data when available.

What schools did Mallory Hagel attend?

Mallory Hagel holds Bachelor Of Arts - Ba, Political Economy And Social Movements from The Evergreen State College.

What skills is Mallory Hagel known for?

Mallory Hagel is listed with skills including Leadership, Team Building, Consulting, Grassroots Organizing, Public Speaking, Employee Engagement, Human Resources, and Training And Development.

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