Mallory Kardish, Cm

Mallory Kardish, Cm Email and Phone Number

Senior Loyalty Marketing Expert -- Lives and breathes loyalty for brands @ Ottawa, ON, CA
Ottawa, ON, CA
Mallory Kardish, Cm's Location
Ottawa, Ontario, Canada, Canada
Mallory Kardish, Cm's Contact Details

Mallory Kardish, Cm work email

Mallory Kardish, Cm personal email

n/a

Mallory Kardish, Cm phone numbers

About Mallory Kardish, Cm

I love working for brands that are looking to make a big impact throughout their organization in terms of optimizing their customer loyalty. I am passionate about creating best-in-class customer experiences and generating life-long brand ambassadors. I have a background in creating strategies that use both conventional marketing tactics as well as digital marketing tactics, and are of course, always innovative!Why is there a break in my experience? I went traveling around Europe and spent time living in Prague, a dream come true! Prague is a must for any travelers bucket list!

Mallory Kardish, Cm's Current Company Details
Kardish-Pender Incorporated

Kardish-Pender Incorporated

Senior Loyalty Marketing Expert -- Lives and breathes loyalty for brands
Ottawa, ON, CA
Mallory Kardish, Cm Work Experience Details
  • Kardish-Pender Incorporated
    Kardish-Pender Incorporated
    Ottawa, On, Ca
  • Kardish-Pender Incorporated
    Manager Of Mini-Me'S (Mom)
    Kardish-Pender Incorporated Oct 2023 - Present
    - Contract break ends January 2025- Logistics director of our household consisting of two little ladies and one accomplished PhD graduate (completed summer 2024)- Completed my Chartered Marketer designation with a five month old and two year old running around at home
  • Lee Valley Tools
    Manager, Email Marketing And Digital Customer Engagement
    Lee Valley Tools Nov 2020 - Oct 2023
    Ottawa, Ontario, Ca
    - Strategic lead for digital program best practices, revenue generation, and brand strategy- Roadmap development of omni-channel customer journey with automated, personalized, and segmented targeting based on customer personas- Oversaw art direction of digital marketing programs- Management of a team of Marketing Specialists, Graphic Designers, and Web Admins responsible for email execution, builds and digital support- Owner of CRM platform DotDigital
  • Royal Canadian Mint
    Manager, Customer Growth And Loyalty
    Royal Canadian Mint Jan 2018 - Nov 2020
    Ottawa, On, Ca
    - Led a three-year initiative that overhauled the loyalty marketing program to include a strong customer centric approach, complete redesign driven from market research, executive level business case sign-off, and incorporated an IT infrastructure overhaul- Day-to-day implementation and accountability for all aspects of the loyalty program, including but not limited to, developing the annual marketing roadmap, delivering benefits, defining customer journey improvements and churn reduction initiatives- Product owner of agile IT build for CRM & Loyalty automation platforms- Designed and coordinated seven engagement events per year, across Canada and the U.S., for top customers netting $100K in profit, ranging from intimate gatherings with executives to 200+ customers- Ownership of P&L of the loyalty program
  • Rakuten Kobo Inc.
    Loyalty And Retention Manager And Crm Lifecycle Manager
    Rakuten Kobo Inc. Jan 2016 - Apr 2017
    Toronto, Ontario, Ca
    - Ownership of full CRM Lifecycle email and online marketing initiatives from customer activation to customer winback in over 20 countries, and over 10 languages- Built retention strategy for the launch of the Kobo Plus subscription business – email and online experiences- Created the award-winning Kobo Super Points loyalty program’s retention strategy - 2016 Direct Marketing campaign for the Canadian Association of Marketing Professionals- Lead of a cross-functional task force to combat churn; creating a new churn metric, developing new churn prevention campaigns- Business case development for innovating projects and developing new initiatives (i.e. push marketing) along with producing annual strategic operating plans- Working daily with global teams throughout North America, Europe and South America- Directed team of 3 Marketing Specialists and 3 Analysts
  • Sirius Xm Canada Inc.
    Loyalty Marketing Manager
    Sirius Xm Canada Inc. Jun 2014 - Jan 2016
    Toronto, Ontario, Ca
    - Develop and execute email and direct mail loyalty campaigns on a daily and ad-hoc basis, from strategy formation, to briefings, to creative approvals, to data extraction rules, to final deployment - Daily loyalty campaigns include Welcome, Renewal and Upsell with continual quality assurance checks in place- Manage relationships with and between multiple external vendors to execute campaigns- Creation of online loyalty portal for existing customers to enhance their customer experience with SiriusXM- Ownership of team budgets and forecasts, and tracking expenses, including estimates and invoicing for external vendors
  • Bell Mobility
    Loyalty And Retention Marketing - Bell Mobility
    Bell Mobility Jul 2011 - Jun 2014
    Montreal, Quebec, Ca
    - Develop and execute ongoing strategic loyalty marketing campaigns to reduce churn and maintain consumer and business installed base- Acquire vendor funding to reduce budget pressures and increase loyalty offers for targeted high churn risk customers- Lead for development of strategic plans based on post campaign analysis, future projections, churn and upgrade targets and budgets- Management of all customer facing tactics, online, in store, internal systems and direct mail communications for loyalty messaging- Created upgrades webpage to enhance online presence for existing clients on bell.ca - Coordinate and manage cross-functional team relationships to achieve consistent results- Forecasted models for daily, weekly and monthly churn and upgrade targets
  • Bell Mobility
    Loyalty And Retention Marketing - Bell Residential Services
    Bell Mobility Apr 2010 - Jul 2011
    Montreal, Quebec, Ca
    - Lead for development of strategic plans to reduce churn based on past performance and future projections- Created weekly post mortem result presentation for senior executives- Developed forecasting models for daily, weekly and monthly churn targets
  • Sprott School Of Business At Carleton University
    Marketing Teaching Assistant
    Sprott School Of Business At Carleton University Oct 2008 - Dec 2009
    Ottawa, Ontario, Ca
    Created lesson plans on case study analysis and graded final case studies for:- Fourth year International Marketing- Second year Introduction to Marketing
  • Sprott School Of Business At Carleton University
    Marketing Associate Co-Op Student
    Sprott School Of Business At Carleton University Apr 2008 - Dec 2008
    Ottawa, Ontario, Ca
    - Designed and executed consumer and business direct mail campaigns - Attended trade show events to promote the professional programs division- Created a database to target prospective audiences and track enrolment generated through direct mail campaigns to assist in evaluating marketing efforts- Assisted in the coordination of event logistics and volunteers for school events- Provided lead direction and onsite supervision to event photographers; acting as lead contact and prime coordinator of photo shoots with photographer- Created monthly mass marketing materials to promote school activities
  • Foreign Affairs And International Trade Canada
    Communications/Web Assistant Co-Op Student
    Foreign Affairs And International Trade Canada Jun 2009 - Sep 2009
    Ottawa, On, Ca
    - Management of all divisional web content- Liaison with provinces to create an online searchable database - Created an extranet system for brand assets management
  • Canada Post
    International Logistics Co-Op Student
    Canada Post May 2007 - Dec 2007
    Ottawa, Ontario, Ca
    Traveled across Canada to train employees on new systems being implemented with instructional material I created and designed, in both English and French languages.Highly involved in discussions and round tables to improve Canada Post's online presence.

Mallory Kardish, Cm Skills

Marketing Market Research Marketing Strategy Social Media Brand Management Crm Marketing Communications Event Management Cross Functional Team Leadership Strategic Planning Customer Service Analysis Program Management Sales Social Media Marketing Time Management Forecasting Event Planning French Teamwork Microsoft Office Team Leadership Online Marketing Budget Management

Mallory Kardish, Cm Education Details

  • Carleton University
    Carleton University
    Marketing And International Business

Frequently Asked Questions about Mallory Kardish, Cm

What company does Mallory Kardish, Cm work for?

Mallory Kardish, Cm works for Kardish-Pender Incorporated

What is Mallory Kardish, Cm's role at the current company?

Mallory Kardish, Cm's current role is Senior Loyalty Marketing Expert -- Lives and breathes loyalty for brands.

What is Mallory Kardish, Cm's email address?

Mallory Kardish, Cm's email address is mk****@****oks.com

What is Mallory Kardish, Cm's direct phone number?

Mallory Kardish, Cm's direct phone number is +141697*****

What schools did Mallory Kardish, Cm attend?

Mallory Kardish, Cm attended Carleton University.

What are some of Mallory Kardish, Cm's interests?

Mallory Kardish, Cm has interest in Education.

What skills is Mallory Kardish, Cm known for?

Mallory Kardish, Cm has skills like Marketing, Market Research, Marketing Strategy, Social Media, Brand Management, Crm, Marketing Communications, Event Management, Cross Functional Team Leadership, Strategic Planning, Customer Service, Analysis.

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