Digitized payroll processes with business owner during transition to CYMA database to create a completely paperless office Ensured strict compliance with company and regulatory standards for 10 clients covering 250 employeesCompiled, recorded, and verified employee hours and payroll data

Trained incoming hostesses in technical processes, customer service, and calm problem resolution Trusted by management and other team members to handle customer complaints professionallyDelivered superior customer service at multi award-winning restaurant, including 4-time semi-finalist for James Beard AwardOrchestrated consistent and effective flow of business through table and waitstaff coordination and managing reservationsGained communication skills through working with both diverse group of front-of-house and back-of-house staff