Mallory Buckley Pilz Email & Phone Number

Akron, Ohio, United States

Cleveland/Akron, Ohio Area

• Gave superb catered service to guests and ensured all needs were met by anticipating guest’s needs continually and fulfilled them appropriately.
• Actively supported management in critical decision-making and event planning initiatives. Applied critical thinking skills toward defining and implementing processes to boost overall operational performance.
• Mentored team members to learn processes and responsibilities to build a positive environment.
• Assisted event managers to coordinate streamlined operations resulting in high client satisfaction.

Cleveland/Akron, Ohio Area

• Ensured premier customer service by managing customer requests, comments, and complaints.
• Monitored store sales and surpassed store financial goals.
• Designed eye-catching product displays and store layouts to increase shop ability, attract customers, and encourage strategic purchasing behavior.
• Assisted in inventory management, talent development of new employees, and opening and closing retail store.

Savannah, Georgia Area

• Trained in staff services to assist in volunteer engagement.
• Supported the chapter’s database transition by ensuring accurate record retention for local volunteers.
• Partnered with local organizations to facilitate the evacuation of over 1,500 clients to American Red Cross shelters across Georgia during Hurricane Matthew.
• Assisted in shelter setup for over 400 clients during the aftermath of Hurricane Matthew.
• Supported the ongoing feeding plan partnerships for future disasters in 17 counties in Southeast and Coastal Georgia.

Columbus, Ohio Area

• Managed the planning, recruitment, registration, and coordination of volunteers in the Ohio Buckeye Region for Disaster Services.
• Increased retention rate in the region by championing the recognition of volunteers.
• Coordinated community preparedness events and presentations.
• Collected extensive paperwork following events to track progress and improve the outcome of future community engagement events.
• Created new partnerships with fire departments for the Home Fire Campaign.
• Worked with Disaster Cycle Services leadership team to place local partner volunteers for large-scale events.

Joplin, MO

• Managed group of 10 staff members and over 500 youth volunteers.
• Maintained budget and submitted weekly expense reports.
• Tracked progress of projects throughout the summer to ensure timely completion.
• Organized daily staff meetings and logistics to guarantee proper staffing of worksites.
• Increased retention rate for ministry by maintaining relationships with leaders and community members.
• Recruited local community volunteers through outreach events.

Long Island, New York

• Fundraised entire salary from various donors.
• Supervised group of 10 staff members and over 600 youth volunteers.
• Maintained logistics of mission site and schedule of Team Leader.
• Coordinated food and supplies for all staff and volunteers.
• Assisted in budget cuts to help maintain cost efficiency of ministry.
• Tracked progress of worksites in collaboration with the Team Leader.

Bachelor’S Degree, Atmospheric Sciences And Meteorology

Activities and Societies: Arts and Science Student Council, Arts and Science Curriculum Committee, Meteorology Club, H2O Church Small.

Geophysics And Seismology

Activities and Societies: Honors College, Campus Focus