Mallory Yates, Mba, Shrm-Cp Email & Phone Number

• Act as the onsite HR representative working with managers and supervisors to address personnel issues and questions.
• Coordinate and manage staffing for multiple divisions and locations utilizing a staff of HR Assistants.
• Investigate employee disciplinary cases and issue discipline up to and including terminations
• Improve manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees.
• Complete special projects and prepare reports
• Act as subject matter expert on HR topics and policies, including 401K, Worker's Compensation, FMLA, ADA, EEO/AA, etc.

Laurel, Mississippi Area

• As HR Specialist, my role is to support the credit union's SVP of HR and Admin, as well as the EVP of Operations and the CEO in whatever capacity necessary. My responsibilities include, but are not limited to:
• Assisting in the hiring process by coordinating job postings on the website, screening applicants, and performing interviews, both by phone and in-person
• Conducting/facilitating new hire orientation and the onboarding process (i.e. explaining the credit union's policies, procedures, laws, and standards as well as informing new hires of job duties, responsibilities.
• Ensuring new hire paperwork is completed and processed
• Establishing and maintaining employee records related to hiring, transferring, promoting, terminating, etc.
• Preparing and processing biweekly payroll for over 80 employees

Hattiesburg, Mississippi Area

• As a Customer Service Representative, my responsibilities included, but were not limited to:
• Minimizing loss through effective cash management
• Cashing checks, accepting deposits, issuing money orders and official checks, cash advances and fund transfers
• Completing Monetary Instrument Reports and MoneyGram Reports
• Cross-selling bank services and products to meet teller referral targets

Laurel, Mississippi Area

• Extensive knowledge of cellular technologies
• Exceptional communication skills

Laurel, Mississippi Area

• Aggressive sales generation through consistent customer service
• Customer oriented by providing excellent customer service
• Maintained day-to-day records to ensure monthly goals were reached/surpassed

Boardman, Ohio Area

• Have supervised others, handled difficult customers and participated in special promotions and incentive programs
• Strong communication skills and high motivation with the ability to manage and train others
• Ensured corporate goals were met and exceeded, focusing on merchandising, visual presentation and exceptional customer service

North Olmsted, Ohio Area

• Merchandised designer women's and men's wear
• Handled the receiving and processing of products
• Superior merchandise knowledge for customer satisfaction
• Maximize customer traffic and increase sales through product display

North Olmsted, Ohio Area

• Ability to effectively recruit, train and manage a sales staff
• Completed payroll management, scheduling, reports and inventory
• Supervised, motivated and monitored team performance
• Set budgets/targets
• Maintained detailed documentation of the company's products and product development
• Skilled training with the ability to open and close the retail store in different locations

Boardman, Ohio Area

• Aggressive sales generation through superior customer service
• Skilled register training with the ability to open, close and audit registers
• Excellent merchandising to create a constant crisp visual presentation
• Controlling loss through effective cash control and loss prevention techniques

Boardman, Ohio Area

• Effectively contributed to the success of a high volume retail establishment
• Maximized volume through excellent customer service and crisp merchandising techniques
• Skilled in loss prevention techniques in all areas of external loss
• Produced a sales driven team environment through superior training of sales associates under the guidance of the store manager
• Successfully achieved excellence in additional responsibilities given to excel into management

Master Of Business Administration (M.B.A.), Business Administration And Management, General, 3.973 Gpa

Activities and Societies: • Beta Gamma Sigma - Masters, Second Recognition

Bachelor'S Of Science In Business Administration, International Business, 3.69 Gpa

Activities and Societies: • Golden Key Member • Gamma Beta Phi Honor Society • Beta Gamma Sigma

Associate Of Arts (A.A.), International Business, 3.78 Gpa

Activities and Societies: • Phi Theta Kappa International Honor Society • Alpha Sigma Lambda