» Drive proactive ROI/economic conversations with Amazon partners.» Prepare business reviews for the senior management team.» Create market insights into partner business practices.» Help drive AWS Marketing and Sales engagements.» Build accurate economic and enablement models.» Design facilitated workshops and exercises.

» Spearheaded client acquisition via Slack, social media, and email/ad campaigns.» Analyzed client + company data to ensure efficiency, efficacy, and timeliness.» Managed employee onboarding, 10-99 payroll, and company bookkeeping.» Curated content – blog, product, email, and web copy.» Oversaw the company's social media presence.

» Helped cultivate communities conducive to innovation + creative exchange. » Served as the primary contact for venues, vendors, and other services.» Developed overall strategy for the logistical + technical departments.» Created + managed the master production schedule for all events.» Provided administrative support to the Operations Manager.

» Interacted regularly with clients, vendors, suppliers, and other associates. » Analyzed data to increase gross margin + decrease lapses in efficiency.» Optimized competitive advantage via digital marketing efforts + SEO.» Digitized inventory, time-tracking, and purchase-order processes.» ​Operated full-charge bookkeeping services.

» Identified, effectively communicated, and resolved project issues + risks. » Converted all previous systems + modules to cloud-based processes.» Planned, executed, and finalized projects within triple constraints.» Maintained ongoing relationships with over 200 clients.

» Negotiated alternate payment programs to ameliorate delinquent accounts. » Provided financial counseling while cross-selling bank products to clients.» Conducted customer service, loss mitigation, and recovery activities.» Navigated database-entry system for secure + accurate records.» Preserved the homes + livelihoods of thousands of Americans. » Established full balance repayment plans or settlements.» Educated customers on account terms.» Resolved billing issues… Show more » Negotiated alternate payment programs to ameliorate delinquent accounts. » Provided financial counseling while cross-selling bank products to clients.» Conducted customer service, loss mitigation, and recovery activities.» Navigated database-entry system for secure + accurate records.» Preserved the homes + livelihoods of thousands of Americans. » Established full balance repayment plans or settlements.» Educated customers on account terms.» Resolved billing issues and inquiries. Show less