Jennifer Malone

Jennifer Malone Email and Phone Number

Disability Management Expert | Training & Development Advocate | Experienced Healthcare Professional @ MLK Community Healthcare
Jennifer Malone's Location
Los Angeles Metropolitan Area, United States
Jennifer Malone's Contact Details

Jennifer Malone work email

Jennifer Malone personal email

n/a
About Jennifer Malone

🌟 About Me 🌟Hi, I'm Jennifer I recently earned my degree in Industrial-Organizational Psychology and I have a strong background in disability management and healthcare, I am passionate about creating and developing programs that elevate organizational performance. I take serious pride in developing and facilitating training programs for leaders and employees, creating educational opportunities that align with organizational goals. This involved collaborating with various departments to ensure a cohesive approach and effective outcomes. My experience in human resources has allowed me to collaborate effectively with C-suite leaders, driving initiatives that foster a supportive and productive workplace.I am currently pursuing my MBA in Healthcare Management, I am dedicated to expanding my expertise to become an even greater asset to my future employer. I thrive on the challenges of training and development, and I am committed to nurturing talent and enhancing team dynamics.I am eager to connect with organizations that value growth and innovation, and I’m excited about the opportunity to contribute to and learn from new teams as I continue my journey in human resources.Let’s connect!

Jennifer Malone's Current Company Details
MLK Community Healthcare

Mlk Community Healthcare

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Disability Management Expert | Training & Development Advocate | Experienced Healthcare Professional
Jennifer Malone Work Experience Details
  • Mlk Community Healthcare
    Leave Management Administrator
    Mlk Community Healthcare Jul 2022 - Present
    Los Angeles, California, United States
    Oversee and manage the organization’s leave of absence programs, ensuring compliance with Federal and State regulations. Develop and implement policies and procedures related to leave management, resulting in a streamlined and efficient process. Conducted training sessions for employees and managers to enhance understanding of leave policies and procedures. Provide guidance to employees and managers on leave-related matters, fostering a supportive workplace culture. Collaborate with cross-functional teams, to ensure a smooth transition for employees returning from leave.
  • Argus Medical Management
    Human Resources Generalist
    Argus Medical Management Dec 2021 - Mar 2022
    Long Beach, California, United States
    Conducted investigations and provided guidance on leave-related issues, resolving conflicts and ensuring fair and consistent treatment. Provided HR guidance to the organization related to Covid protocols and restrictions, and other HR related matters. Managed employee relations, addressing and resolving conflicts to maintain a harmonious workplace. Assisted in the development and enforcement of HR policies and procedures. Collaborated with external vendors, such as third-party administrators, to manage disability claims effectively.
  • Vca Animal Hospitals
    Absence Management Specialist
    Vca Animal Hospitals Aug 2020 - Dec 2021
    Los Angeles, California, United States
    Review and process the leave of absences in Workday. Create calendar reminders, and customize employee letters and emails to send once they leave is finalized. Communicate with various members of management, and associates to ensure information is received in a timely manner.
  • Advanced Medical Management, Inc.
    Medical Claims Examiner
    Advanced Medical Management, Inc. Dec 2018 - Aug 2020
    Long Beach, California, United States
    Assisted with claim audits for offsite claims examiners, while completing my workload prior to the compliance processing deadlines. Analyze medical documents to ensure financial accuracy to the patients, and providers, while requesting missing documents for pending claims. Processing various specialty and facility claims while verifying the medical coverage for coordination of benefits to determine financial reimbursement.
  • University Of Southern California
    Customer Service Representative / Department Supervisor
    University Of Southern California Jul 2016 - Jul 2018
    Los Angeles County, California, United States
    Responsible for staffing, training and scheduling the student staff that I would supervise managing the distribution of all online and special orders, custom regalia and related items for commencement. Working at the bookstore on USC main campus allowed me to meet and work with people from various cultures and backgrounds. I created a training manual that was used when additional staff coverage was needed during special events. I was responsible for managing over 80 temporary staff employees during football home games, while continuing to provider customer service and leadership skills in my existing department. Worked with third party vendors to ensure delivery of all regalia and commencement related items arrived prior to the event.
  • Writers Guild Pension And Health Fund
    Sr. Participant Service Specialist
    Writers Guild Pension And Health Fund Sep 2014 - Feb 2016
    Burbank, California, United States
    Received incoming calls from medical professionals with patients eligibility and medical benefits coverage. Also review and adjust medical claims that were processed incorrectly by various claims examiners for correct payment accuracy and benefit coverage. Worked with third party Anthem Blue Cross to research and resolve authorization and claim issues that required additional review and/or documentation. Finalize, pend or deny claim payments after confirming medical necessity, health coverage, in/out of network providers and facilities, and authorization of services.
  • Healthcare Partners, A Davita Medical Group
    Medical Claims Examiner
    Healthcare Partners, A Davita Medical Group Mar 2010 - Sep 2014
    Torrance, California, United States
  • Healthcare Partners
    Data Entry Specialist
    Healthcare Partners Sep 2007 - Mar 2010
  • Healthcare Partners
    Data Entry Specialist
    Healthcare Partners Jun 2007 - Sep 2007
  • Healthcare Partners
    Human Resources Assistant
    Healthcare Partners Mar 2007 - Jun 2007
    Torrance, California, United States
    Managed current and former employee files, acted as a liaison for the Leave of Absence team assisting with tracking and updating employee and medical documents. Confirm return date or extension, submitted and confirmed receipt of documents. Assisted with new hire employee packets, ordering lunches as needed, assisted with new hire employment verification, greeting guests, and various administrative duties.
  • Maxim Healthcare Services
    Human Resources Coordinator
    Maxim Healthcare Services Jun 2006 - Dec 2006
    Greater Los Angeles Area
    As a growing staffing business Maxim was preparing to become JCAHO certified, I was hired as a human resources coordinator to ensure the employee staff records meet the necessary requirements to pass a healthcare audit. Conduct interviews, competency exams, on-boarding, orientations, employment and reference verification. Verify certifications and licenses while waiting for confirmation from criminal background checks, and substance abuse tests. Create, updated, and distributed all new and former employee information for future recruiting. Order office supplies, and various other administrative duties.

Jennifer Malone Skills

Microsoft Office Microsoft Excel Retail Leadership Customer Service Microsoft Word Administration And Management Complex Problem Solving Operations Management Judgement And Decision Making Management Of Material Resources Time Management Customer Service Management Employee Training New Hire Orientations Exit Interviews Training And Development New Hire Training Customer Retention Employee Orientations Complex Probelm Solving Analytical Skills Training Documentation Interviewing New Hire Paperwork

Jennifer Malone Education Details

Frequently Asked Questions about Jennifer Malone

What company does Jennifer Malone work for?

Jennifer Malone works for Mlk Community Healthcare

What is Jennifer Malone's role at the current company?

Jennifer Malone's current role is Disability Management Expert | Training & Development Advocate | Experienced Healthcare Professional.

What is Jennifer Malone's email address?

Jennifer Malone's email address is jm****@****mso.com

What schools did Jennifer Malone attend?

Jennifer Malone attended Western Governors University, University Of Phoenix, California State University-Dominguez Hills, California State University-Dominguez Hills.

What skills is Jennifer Malone known for?

Jennifer Malone has skills like Microsoft Office, Microsoft Excel, Retail, Leadership, Customer Service, Microsoft Word, Administration And Management, Complex Problem Solving, Operations Management, Judgement And Decision Making, Management Of Material Resources, Time Management.

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