Options For All is a 39-year-old non-profit that innovates like a start-up, providing a range of engagement services to 2000 clients throughout California, generating $30M in annual revenue.At Options For All, I provide statewide leadership and strategic direction to OFA locations and personnel, serving as the primary support resource to the CEO and providing analytical, strategic, and implementation support for current and arising issues.► Supporting the CEO's efforts in achieving the overall mission of Options For All and driving the implementation of strategic and operational objectives in the day-to-day execution of program and administrative functions.► Driving and monitoring the execution of action items and top priorities as directed by the CEO and implemented by the executive team and site management staff.► Creating structure and focus for untested, innovative ideas that the CEO and executive team are exploring and promptly bringing forth recommendations for action.► Direct oversight of all company shared services; Finance, Information Technology, Facilities, Administration, Real Estate, Payroll, Employee Benefits, Data Analytics, Grants, and Fundraising.► Implementing initiatives that contribute to long-term operational excellence through continuous improvement, ensuring key projects have clear milestones, success measures, and operational plans.

At Options For All, I lead a diverse team of 8 professionals that provide learning and development programs, payroll processing, and human resources and operations support to over 300 employees state-wide. Reporting to the CEO and as a member of the Executive Team, I sponsor strategic projects with organization-wide impacts and advise the CEO and C-Suite on operational decisions to advance the company's mission and achieve its financial objectives.Critical accomplishments at Options For All include:► Analyzed employee payroll and engagement needs, sourced technology-driven options to meet/exceed those needs, negotiated terms, and implemented new solutions across all departments, generating significant cost savings and reducing legal risks.► Reduced payroll processing time by 62%, generating $7k in annual savings, while virtually eliminating payroll-related risks.► Implemented process efficiencies that freed up over 300 labor hours to be reallocated to higher-priority work.► Reduced annual 403(b) fees by 35%, resulting in over $10K in yearly savings and enhanced investment selections.► Improved Workers’ Compensation experience mod by 152%, resulting in total savings over $100K.► Led company reorganization implementation, including facilitating job description revisions, salary adjustments, and conducting change management training sessions for all directors.

BJ's Rentals is a privately-owned business serving the greater San Diego market as a general tool equipment rental provider. The company has primarily catered to the needs of local commercial contractors and DIYers through a fleet mix mainly comprised of light dirt, aerial, general tool, small tool equipment, and forklifts.Additional accomplishments include how I: ► Led a project that analyzed the organization's driver dispatch process in collaboration with internal SMEs. Improvements to the customer order/fulfillment process were identified and implemented by centralizing the order process to one location. This resulted in a 15% improvement in on-time deliveries and pick-ups and reduced driver errors by 21%. ► Negotiated vendor agreements resulting in a 20% cost savings.► Design and implement corporate structure, workforce planning, and business line realignments.► Project managed and fully implemented a complete HRIS expansion and automation upgrade.

Bechtel Corporation is the largest construction company in the United States, with 55,000 employees worldwide; it offers engineering, procurement, construction, and project management services.At Bechtel, I led the company's global Continuous Improvement program, providing business process improvement and operations leadership. I managed a team of 50 geographically dispersed operations professionals and oversaw a multi-million dollar budget.Accomplishments in this position included► Identified gaps in the employee separation process, synchronizing the departments of Human Resources, Facilities, and Information Systems & Technology to increase the completion of separation actions with the design of an automated separation tool, resulting in $60K in cost savings.► Designed process reducing the percentage from 69% to 25% of late systems turnover from Construction to Startup, resulting in savings of $4.6M.► Reducing rework hours due to Safety in Design discrepancies on platforms for a refinery expansion project, resulting in savings of $450K.

Direct management of a training team with responsibilities covering craft skill upgrade training, supervisory training, and journeyman level written and performance assessments at multiple project locations. Responsible for identifying, leading, and implementing continuous improvement measures using industry standard methods to optimize processes within all key functional areas of the business. Work cross-functionally with senior management, line management, employees and external partners to define, train, implement and apply operational tools and best practices.• Significant focus on operational transformation through revision and creation of 41 policies and procedures relevant to the following core processes: Employee Evaluations, Candidate Referrals, Employee Transfers, and Employee Advancement/Promotion Requirements.• Part of craft supervisory training design team resulting in a 5 session curriculum blending leadership, planning, scheduling, and lean environment skills.• Manager of implementation and daily operation of the company’s central training database.

Collaborate with senior management relative to complex business and productivity issues, functioning as subject matter expert using Lean Six Sigma methodology. Analyze, define, and recommend improvements to impact business performance, ensuring workable solutions, control plans, and measurable results. Recognized as a change agent, skilled in negotiating and influencing senior management by presenting benefits of process improvement projects. • Instruct classes for selected employees (SVPs to process technicians) in Lean Six Sigma methodology and principles.• Coached and directed 13 Black Belts in Lean Six Sigma methodology across multiple functions to support certification.• Responsible for the Oil, Gas, and Chemical Global Business Unit monthly metric roll-up and analysis provided to the senior management team.• Utilize statistical methodology for analysis and reporting to support corporate endorsement and implementation. Resulted in revenue growth, reduced waste, cycle time, and improved productivity. Sample Project Results: • Completed in-depth analysis of cost increase to build Liquefied Natural Gas projects over the past 10 years, identifying controllable cost factors with the potential to impact over $45M in savings.• Facilitated the design and development of a structured process for the Supplier Quality team’s Product Process Integrity Analysis procedure, resulting in improved vendor/client integration and earlier recognition of defects.

Full-time dedicated internal consultant functioning as a change agent providing direct Six Sigma support to the Construction, Startup, Contracts, and Office & Administrative Services groups. Responsible for training and mentoring Yellow Belt and Champion candidates in addition to completion of process improvement projects.Sample Project Results: • Identified gaps in employee separation process, synchronizing the departments of Human Resources, Facilities, and Information Systems & Technology to increase completion of separation actions with design of an automated separation tool, resulting in $60K in cost savings and critical business imperative savings by minimizing loss of intellectual property.• Designed process focused on reducing the percentage of late systems turnover from Construction to Startup on Liquefied Natural Gas projects from 69% to 25%, resulting in savings of $4.6M.• Reducing rework hours due to Safety in Design discrepancies on platforms for a refinery expansion project, resulting in savings of $450K.

Provide pre-employment, skill enhancement, and supervisory training to 3500+ craft employees, Foremen, and General Foremen. Supervise 6 training personnel stationed in Texas, Louisiana, and Kentucky. Perform regular on-site project inspections to certify training and testing material compliance with required high-levels of security. Serve as Master Trainer and Program Administrator of the National Center for Construction Education and Research (NCCER) Sponsorship. Ensure program adherence to NCCER policies and guidelines. Cultivate relationships with secondary and post-secondary educational institutions as well as professional construction organizations, including Associated Builders and Contractors and Associated General Contractors of America. Compile monthly training metrics to senior management. Oversee training budget accruals and expenditures totaling more than $1.5M.Operational Highlights:• Panama Canal Expansion Proposal Team member tasked with designing a training plan for construction of the third set of locks.• Developed site specific training modules and assessments for refinery expansion project in Port Arthur, TX.• Implementation of Bechtel's Lean Construction program at multiple project sites promoting efficient work practices.• Aligned the company Training Policy with up-to-date business practices.• Developed the Supervisor Orientation Manual as a reference guide for newly-hired or promoted supervisors.• Established the Becon Construction Training Standard Operating Procedure implemented at all project sites.• Served as Subject Matter Expert for NCCER curriculum revision.• Conduct new hire orientations and instruct site-required training modules for craft personnel prior to deployment to the project.• Certified Master Trainer tasked with training personnel to become certified craft instructors at multiple project sites.• Project Lead charged with revamping the Telecom employee evaluation process.

Created and managed Becon Construction’s Military Outreach Program designed to provide employment opportunities to military veterans in the construction industry. Spearheaded all aspects of program development, recruitment, staffing, training and support. Conducted labor market availability analysis. Revised company policies.Operational Highlights:• Designed both hard copy and Internet promotional materials for the program.• Masterminded the design of a military-specific company logo featured in globally distributed military publications.• Facilitated program recruitment efforts in Puerto Rico by translating documentation into Spanish.• Drafted the Project Site Process Manual to supplement company policies.

Plans & Operations Officer (2004-2006)Supported more than 12K deployed military and civilian personnel. Counseled the Personnel Strength Manager on staffing and action recommendations for subordinate commands. Monitored brigades alerted for deployment to ensure enough forces for mission achievement. Examined regulations, field and training manuals as well as Department of the Army doctrine for accuracy and comprehensiveness.Operational Highlights:• Directed the officer personnel strength of 5 brigades located in Korea, Japan, Alaska, Hawaii, and continental US.• Administered budget and legal courses for incoming brigade and battalion commanders.• Amended the personnel doctrine of the Department of the Army.• Served as Investigating Officer for a sensitive Inspector General Case; recommended actions upheld by the commanding general.ADDITIONAL POSITIONS HELD: Test Control Officer (2002-2004) Postal Operations Platoon Leader (2001-2002)