• Provide assessment, planning, implementation and evaluation of the practice activity• Oversee staff meetings, performance reviews and employee concerns• Follow-up/track/manage patient accounts receivable• Monitor patient and staff schedule to ensure appropriate coverage • Recruit, interview, and train new staff members• Design and implement office policies and procedures• Verify and file all insurance benefits according to ADA codes

• Negotiated patient contracts• Maintained a high case acceptance rate of treatment due to diligent follow-up protocol• Provided patients with a thorough and detailed explanation of their treatment plan• Assisted Orthodontist with measurements and initial exam details• Planned patient appreciation and community outreach events

• Created strategic marketing campaigns to increase practice production• Coordinated scheduling, rescheduling, and cancellations of orthodontic appointments of 80-100 patients per day• Collected payments and stored confidential patient data• Solved any incoming patient issues in a professional and timely manner

• Audited monthly benefits statements for 100 employees• Assisted with creating and implementing an employee wellness program• Coordinated recruiting efforts using ATS and evaluate job descriptions to ensure compliance • Organized and maintained employee files on BambooHR• Conducted orientation/onboarding and training over policies and safe practice for employees• Assisted with bi-weekly payroll using ADP

• Maintained Red Cross lifeguard and first aid certifications• Preformed monthly in-services in order to stay up to date on new lifeguarding procedures• Completed cleaning duties each assigned shift• Implemented pool rules and to ensure safety among all patrons

• Acquired 120 hours of experience over a 12 week time span • Created and implemented 10 wellness promotions directed at college peers on various health topics• Presented and trained college students on safe sexual health program

• Provided customer service to optimize customer purchasing and payment process• Maintained and organized store displays to ensure product visibility and sales• Put out new merchandise and maintained appearance of various departments

• Completed an audit of fixed assets totaling $10,083,038 over 19 departments• Attended weekly meetings regarding operations with Chief Operations Officer• Coordinated new building construction move meetings with over 20 department managers• Assisted and prepared marketing materials for community health fair with approximately 25 health companies

• Provided guidance, leadership, and learning experiences to girl campers aged 6-15• Developed and implemented swimming activities, including lessons for new swimmers• Mediated conflicts and negotiated resolution strategies between campers• Ensured safety and wellbeing of campers by enforcing strict policies and procedures

• Organized employee interviews, orientations, and schedules• Supervised employees during 8 hour shifts in addition to coordinating conflict resolutions• Managed pool chemicals, checking and adjusting to maintain hygiene and safety policies • Handled financial transactions with a daily starting cash amount of approximately $1,500 during an 8 hour shift