Mohammed Alsaeedi Email & Phone Number

Riyadh, Sa

Riyadh, Saudi Arabia

- Perform client consultation: Plan, design, implement and support UC Clusters integrated with UCCE system, Cubes and Call Recording solution. - Participate in strategic consultations, site assessments, solutions architecture, migration and optimization for customer projects with High Availability and Disaster Recovery.- Troubleshoot all incidents and manage vendor cases to find the root cause and apply permanent / workaround solutions within agreed SLA. - Participate in strategic consultations, site assessments, solutions architecture and DR deployment.- Provide technical documentations System Design, Layout, Call Flow chart, LLD, HLD, training sessions and end user guidance.- Interface with vendors and evaluate their products for business needs and expectations.- Manage and support end to end Call flow starting from SIP provider, Ingress Cubes, CUSP, CVP, ICM, CUM, Egress cube and Agent endpoints.- Addressed complex network issues such as multicast and routing problems, demonstrating strong problem-solving skills.- Conducted preventative maintenance for customers, including backing up collaboration systems, checking alarm logs, and resolving identified issues.- Integrated Cisco collaboration solutions with call center platforms like Genesys Call Center, enhancing overall communication efficiency.- Acted as a network packet analyst with extensive experience in packet capture tools such as Wireshark, Embedded Packet Capture, SPAN, RSPAN, and ERSPAN.

Al-Riyadh Governorate, Saudi Arabia

- configure, deploy administrate and troubleshoot network appliances ( switches , Routers, Firewalls and Wireless Controllers )- Configure, implement, administrate and troubleshoot unified communication environment ( CUCM, CUC, IMP, CUBE, Expressway and Cisco Meeting Server).-integrate third party system with MCIT infrastructure ( Call Center, Webex integration, ..etc.) - doing network consultancy for MCIT when required. - Check and revise different projects implementation according to scope of work with subcontractor companies - supervise and guide junior network engineer when required.

Riyadh, Saudi Arabia

- configure, deploy administrate and troubleshoot network appliances ( switches , Routers, Firewalls and Wireless Controllers )- Configure, implement, administrate and troubleshoot unified communication environment ( CUCM, CUC, IMP, CUBE, Expressway and Cisco Meeting Server).-integrate third party system with MCIT infrastructure ( Call Center, Webex integration, ..etc.) - doing network consultancy for MCIT when required. - Check and revise different projects implementation according to scope of work with subcontractor companies - supervise and guide junior network engineer when required.

Al-Riyadh Governorate, Saudi Arabia

- working as senior network engineer , I am working as presales engineer and post sales engineer.- doing meeting with customers and taking their requirements.- do presentation to help customers understand the solutions. - dealing with presales activities ( HLD, LLD , RFP, RFQ , ..etc).-Develop engineering specifications and documents to maintain current documentation of proposed customer configurations. - Prepares network documentation, technical papers and reports as required.

Saudi Arabia

- Network Engineer at Managed service Department.- Implementation Engineer at Presales Department.- work in NourNet cloud as a networking engineer, make a networking for the cloud VMs and make them acccessible via MPLS and Internet

Saudi Arabia, Riyadh

- Design and estimation Engineer at OTC, study and estimate the Government tenders.- Network Engineer , configuring routers, switches, .. etc.- Implementing networking projects ( routing switching field .. etc)

Saudi Arabia

- Network engineer at General Administration of Ministry of Education - Medina.- changing complete infrastructure from CAT 5 to CAT6 cables.- installing switches and cabinets on data center.- configuring switches ( VLANs, VTP, interfaces, ..etc)- documenting network of general administration MOE. - computer Engineer at Saif Arabian Company.

Bachelor Of Science (Bsc) And Engineering On Information Technology With Very Good Grade, Computer Engineering, Very Good Grade

Secondary School, Scientific Section, Very Good Grade