Mallory Elliott Email & Phone Number

Columbus, Ohio Area

- Oversees multiple organizational change management workstreams for government agency implementation of new health plans and systems. - Analyzes internal and external stakeholder groups impacted by change.- Develops organizational change management communications plans.- Develops internal and external stakeholder communications and presentations to notify.

Columbus, Ohio Area

• Member of multiple teams to support statewide implementation of multiple Integrated Eligibility and Salesforce systems
• Developed and managed the distribution and analysis of the County Operations Survey to all 88 Ohio Counties, validating results and following up with outstanding counties to ensure comprehensive, standardized results
• Facilitated bi-weekly statewide calls across process, policy, and system counterparts to improve stakeholder engagement, understanding, and adoption of system.
• Demonstrated passion for ongoing training and education through the implementation of monthly “Facts and Snacks” event, bringing together staff across teams to promote cross-team collaboration and enhanced topic.
• Assembly of job aids from system releases and supplementary training materials for users including the creation and delivery of statewide webinars, videos, and placemats
• Creation of communications in various streams statewide

Springfield, Ohio

• Interview and conduct the hiring process of new employees by coordinating drug testing, calling references, and conducting I-9 verifications
• Onboard and train new hires on policies and daily operations to establish a foundation for individuals to become effective members of the organization
• Review time cards for all individuals each week, process payroll changes, and track vacation time for organization
• Responsible for managing relationships across the organization, including employee morale events, monthly shift meetings, and employee retention
• Demonstrated a passion for recruiting by implementing night job fair in which on the spot interviews occur, bringing in new applicants

Springfield, Ohio

• Organize and file employee paperwork
• Monitored numerous channels of incoming paperwork to validate and verify patient insurance
• Orientate new hires, student and health care representatives
• Assisted in yearly open enrollment period and ongoing benefit changes which included info sessions for employees, reviewing enrollment and change forms, and entering benefit changes
• Reviewed patient insurance for co-pay’s and deductibles and scheduled for appointments

Columbus, Ohio

• Server for Special Event Catering staff including weddings, Memorial Golf Tournament, and corporate events
• Responsible for set up, the serving of food and clean up
• Assist Chef and Bartender with collection of equipment

Marysville, Ohio

• Handle all customer service order and product inquiries
• Management of product display and product waste
• Order and report inventory

Urbana, Ohio

• Managed the order process for bakery items
• Inventory, ordering of product and reporting of waste
• Assisted with Produce and Deli departmental needs

Springfield, Ohio

• Assisted in the coordination of events at Wittenberg University
• Responded to email on behalf of Events Coordinator
• Researched details of events at Ohio private and public universities to apply to Wittenberg events
• Collaborated with four other team members on projects

Mechanicsburg, Ohio

• Managed retail operations for a gently used/consignment clothing store
• Created a marketing plan to utilize hard print and social media
• Increased Revenue by 80% by utilizing new marketing plan