Mallory Elliott Email & Phone Number

Mechanicsburg, Oh, Us

Columbus, Ohio Area

- Oversees multiple organizational change management workstreams for government agency implementation of new health plans and systems. - Analyzes internal and external stakeholder groups impacted by change.- Develops organizational change management communications plans.- Develops internal and external stakeholder communications and presentations to notify stakeholders of changes. - Develops, manages, and deploys roll out plans for multiple launches.

Columbus, Ohio Area

• Member of multiple teams to support statewide implementation of multiple Integrated Eligibility and Salesforce systems• Developed and managed the distribution and analysis of the County Operations Survey to all 88 Ohio Counties, validating results and following up with outstanding counties to ensure comprehensive, standardized results • Facilitated bi-weekly statewide calls across process, policy, and system counterparts to improve stakeholder engagement, understanding, and adoption of system.• Demonstrated passion for ongoing training and education through the implementation of monthly “Facts and Snacks” event, bringing together staff across teams to promote cross-team collaboration and enhanced topic competency• Assembly of job aids from system releases and supplementary training materials for users including the creation and delivery of statewide webinars, videos, and placemats• Creation of communications in various streams statewide• Conducted in-person classroom-style training that allowed hands-on assistance for users as well as virtual training that included the creation and execution of topic-based monthly statewide webinars

Springfield, Ohio

• Interview and conduct the hiring process of new employees by coordinating drug testing, calling references, and conducting I-9 verifications• Onboard and train new hires on policies and daily operations to establish a foundation for individuals to become effective members of the organization• Review time cards for all individuals each week, process payroll changes, and track vacation time for organization• Responsible for managing relationships across the organization, including employee morale events, monthly shift meetings, and employee retention• Demonstrated a passion for recruiting by implementing night job fair in which on the spot interviews occur, bringing in new applicants

Springfield, Ohio

• Organize and file employee paperwork • Monitored numerous channels of incoming paperwork to validate and verify patient insurance• Orientate new hires, student and health care representatives • Assisted in yearly open enrollment period and ongoing benefit changes which included info sessions for employees, reviewing enrollment and change forms, and entering benefit changes• Reviewed patient insurance for co-pay’s and deductibles and scheduled for appointments

Columbus, Ohio

• Server for Special Event Catering staff including weddings, Memorial Golf Tournament, and corporate events• Responsible for set up, the serving of food and clean up • Assist Chef and Bartender with collection of equipment

Marysville, Ohio

• Handle all customer service order and product inquiries • Management of product display and product waste • Order and report inventory

Urbana, Ohio

• Managed the order process for bakery items • Inventory, ordering of product and reporting of waste • Assisted with Produce and Deli departmental needs

Springfield, Ohio

• Assisted in the coordination of events at Wittenberg University • Responded to email on behalf of Events Coordinator • Researched details of events at Ohio private and public universities to apply to Wittenberg events • Collaborated with four other team members on projects

Mechanicsburg, Ohio

• Managed retail operations for a gently used/consignment clothing store • Created a marketing plan to utilize hard print and social media • Increased Revenue by 80% by utilizing new marketing plan