Malu Sua Email & Phone Number

Portland, OR, US

Portland, Oregon, United States

Oregon, United States

Developing Broker relationships and supporting existing ones in OR, WA, AK, HI and GU Health and a voluntary Benefits

Lake Oswego, Oregon, United States

Multi year award winning for Sales Excellence.Achieve target goals and over exceeded company goals for territory.Developed a strong team of Insurance Producers in each of my markets.

Tigard, OR

Agency Process Specialist, West Assisting Agencies to improve their production and financial results.

• Independent Insurance Agent, Licensed in Health and Life Insurance, representing Aflac.
• Responsible for Business- to- Business sales, Cold Calling, Inside and Outside Sales
• Presentations to business owners, Human Resources, employee groups and individuals.
• Servicing of new and existing accounts.

• Responsible for the development, implementation and evaluation of the City of Portland Smart card program.
• Increase sales of the City of Portland SmartMeter parking card by 50% through marketing, including designing brochures, cold-calling on prospective vendors, and working creatively with business partners.
• Produce and present an audit report for the meter revenue collection and processing practices for the Parking Operations Division.
• Use organizational skills, set priorities and exercise sound independent judgment in creating a detailed auditable procedure manual, for 14 positions, including their objective and daily tasks.
• Research, refine and redistribute current division policy documents and applicable administrative rules for website publication.
• Develop a system to maintain frequent contact with vendor partners.

• Provided all aspects of customer service and inside sales activities to international customers from the beginning of the sales process until collection of payment, including billing of all export orders.
• Solved problems with overseas customers, who received incomplete orders, damaged material or wrong material using tact and discretion in sensitive situations.
• Communicated regularly by phone and e-mail with overseas customers in English and Spanish.
• Prepared quotations for new customers and researched potential new customers.
• Monitored global market pricing in collaboration with the Director of International Sales.
• Acted as liaison with factory, and expedited orders.

Sommelier, Wine Steward/Sommelier, Sommelier

Psychology

Italian Beginner, Italian Language And Literature