Nice to meet you, my name is Maria Luisa!I'm looking for new challenges and willing to improve my personal and professional skills and abilities. I am looking for a position in the market that allows for optimal development and generates positive results in the customer service and hospitality segment. My mission is to provide an unforgettable and excellent experience for all guests.👩🏻‍🎓 Academic Training:🥈 Event Production Technologist, Universidade Anhembi Morumbi (2019)🥇 Bachelor of Social Communication, Qualification in Multimedia by PUC-SP (2016);🏅 English Exchange, ILSC San Francisco (2011).🎯 Main Experiences:• Celebrity Cruises, MSC Crociere, We Flow and Quinta do Sino.🍹 Technical knowledge:• Mixology, Customer Service, Health and Safety, Inventory management, Knowledge of alcohol laws;• Work Tools (Systems): MICROS, POS|FIDELIO;• Excel, Word, PowerPoint, Canva, Photoshop, Illustrator, Premiere;🔮 Soft Skills:• Customer Service and Relationship Building, Working in a Fast-paced, Hospitable Environment, Fast Learning, Working in a Team, Working under Pressure;• Dedicated, Organized, Committed, Flexible, Creative, Multitasking, Empathetic, Leadership.🗣️ Languages: Portuguese (Native), English (Advanced - C2), Spanish (Intermediate - B1) and Italian (Beginner - A1).✌🏽Values: 🏳️‍🌈🌳🐱😜Hobbies: 🛫🛌🎬📷🎧🏋🏻‍♀️🍻🍱🐈‍⬛